Practice Administrator - Confidential OB-GYN & Ambulatory Surgery Center
(2025-01)
Provide executive leadership for a multi-provider OB-GYN practice and ambulatory surgery center, directing strategic growth, financial oversight, regulatory compliance, and operational performance.
- Oversee full-spectrum operations across clinical services, surgical suites, and administrative departments to ensure efficiency and patient-centered care
- Lead practice expansion initiatives, including site development, licensing, accreditation readiness, vendor contracting, and infrastructure implementation
- Credential and enroll seven providers with commercial and government payers; manage re-credentialing cycles and payer relationships to maintain reimbursement continuity
- Direct revenue cycle oversight, insurance verification, authorizations, billing coordination, and claims monitoring
- Manage financial operations through QuickBooks, overseeing vendor payments, payroll coordination, budget support, and financial reporting to ownership
- Negotiate and manage vendor partnerships for medical supplies, surgical equipment, laboratory services, and facility operations
- Recruit, onboard, and supervise clinical and administrative teams; implement workforce planning and performance management structures
- Develop and enforce HR policies, compliance frameworks, and operational protocols aligned with HIPAA, OSHA, state medical board, and ambulatory standards
- Oversee surgical scheduling, provider block time management, and patient flow optimization
- Lead patient issue resolution and risk mitigation strategies to protect satisfaction and organizational reputation
- Advise physician leadership on strategic growth, compliance risk management, and operational scalability
Healthcare Operations & HR Compliance Manager - The B.A. Coles Group
(2023-01 - 2025-12)
Provide executive-level healthcare consulting and human resources leadership supporting healthcare organizations and federally contracted environments.
- Build and expand HR infrastructure to support organizational growth and regulatory requirements
- Design compliant recruitment, onboarding, and retention programs aligned with federal and healthcare standards
- Develop HR policies, employee handbooks, and compliance frameworks integrating labor law and healthcare regulations
- Oversee employee benefits administration and 401(k) implementation in compliance with federal guidelines
- Manage E-Verify, background screening, OIG exclusion monitoring, and employment documentation processes
- Strengthening federal contracting compliance and internal regulatory controls
- Lead OSHA compliance initiatives and workplace safety training programs
- Support healthcare practice startups through site selection, licensing, staffing, credentialing, workflow design, and operational readiness
- Develop and implement Diversity, Equity, and Inclusion initiatives
- Advise executive leadership on workforce planning, compliance risk mitigation, and long-term growth strategy
Corporate Administrator - Centers for Advanced ENT Care
(2018-01 - 2023-12)
Oversaw human resources operations across a multi-location healthcare network, supporting physicians and administrative teams.
- Directed full-cycle recruitment, structured onboarding, workforce planning, and employee relations initiatives
- Administered employment compliance programs, ensuring adherence to federal and state labor regulations and healthcare standards
- Managed employment agreements, provider contracts, and internal policy implementation
- Conducted compliance screenings, including background investigations, E-Verify verification
- Monitored OIG Exclusion list
- Maintained employee records, licensure tracking, and regulatory documentation to ensure audit readiness
- Coordinated Continuing Medical Education (CME) programs, physician seminars, and organizational training initiatives
- Supported executive leadership with operational policy development and cross-departmental initiatives
Practice Administrator - Advanced Vascular Resources
(2013-01 - 2018-12)
Oversaw staffing, HR, compliance, and administrative operations.
- Authored employee handbooks and standardized HR policies
- Managed billing oversight and revenue cycle processes
- Recruited and retained clinical and administrative personnel
- Implemented operational improvements to strengthen financial performance
Creative Founder / Owner - Diversified Resources
Practice Administrator - Montgomery Medical Associates
