Lasandra Armstrong

My name is LaSandra Armstrong, and I am a seasoned traveling chef and customer service specialist based in Riverdale, IL. With a passion for exploring new places and a dedication to providing exceptional customer experiences, I am eager to take on side gigs to further enhance and certify my skills. Whether it’s assisting with travel arrangements, offering top-notch customer service, or managing events, I am ready to bring my expertise to new opportunities in the coming days.

Let's connect and create outstanding experiences together!

With over a decade of experience in the culinary and hospitality industries, I have honed my skills as a chef, caterer, and hospitality manager. My journey has equipped me with a diverse skill set and extensive knowledge in various aspects of food preparation, event coordination, and customer relations.

Culinary Skills

• Cuisine Specialties: Expertise in gourmet cuisine, seafood, and traditional dishes.
• Techniques: Proficient in advanced cooking techniques, including sous-vide, molecular gastronomy, and farm-to-table practices.
• Menu Development: Skilled in creating innovative, seasonal menus tailored to clients' preferences and dietary restrictions.

Catering and Event Management

• Event Planning: Extensive experience in planning and executing events, from intimate dinners to large corporate gatherings.
• Logistics Coordination: Adept at managing logistics, vendor coordination, and resource allocation to ensure seamless events.
• Client Consultation: Proficient in conducting client consultations to understand needs and deliver customized catering solutions.

Hospitality Management

• Operations Management: Strong background in managing day-to-day operations of hospitality establishments, ensuring high standards of service and efficiency.
• Team Leadership: Experienced in leading and training diverse teams, fostering a collaborative and productive work environment.
• Quality Control: Expertise in maintaining quality control and compliance with health and safety regulations

Customer Service and Success

• Customer Relations:Excellent communication and interpersonal skills, with a focus on building lasting relationships with clients.
• Problem Solving: Strong problem-solving abilities, handling customer inquiries and resolving issues promptly to ensure satisfaction.
• Feedback Implementation: Skilled in gathering and analyzing customer feedback to implement improvements and enhance service quality.

Tools and Frameworks

• Culinary Tools: Mastery of professional kitchen equipment, including combi ovens, vacuum sealers, and precision cooking tools.
• Software Proficiency: Experienced in using event management software (e.g., Caterease, Tripleseat), CRM systems (e.g., Salesforce), and project management tools (e.g., Trello, Asana).
• Marketing and Social Media: Knowledgeable in digital marketing strategies, social media management, and SEO practices to promote services effectively.

My comprehensive background and dedication to excellence make me a versatile professional, ready to take on new challenges and deliver exceptional experiences in the culinary and hospitality fields.

high school diploma -2014

Associate degree - Applied Science 2015

Bachelors Degree Business and Applied Science 2018