LaShonna Francis

To obtain a position in a growth-oriented company where I can apply my knowledge and skills for the benefit of the company

Shuttle Driver - The Parking Spot

(2025-05 - 2026-02)

• Safely transport up to 15 passengers to two and from the airport terminal and TPS parking locations while adhering to all safe driving practices
• Greeted each customer with a smile offering to assist with their luggage
• Provided pleasant customer service
• Demonstrated knowledge of the facility in airport terminals
• Cooperated with all team members to provide the best possible service
• Comply with all applicable, regulations, and requirements governing operation of commercial vehicles
• Performed additional duties as reasonably requested by management

Property Manager - Public Storage

(2024-11 - 2024-08)

• Managing the day-to-day operations of the facility, including accepting goods into storage maintaining inventory levels, and ensuring the property is secured at all times
• Training staff on security procedures and best practices for interactions with customers
• Managing customer inquiries and concerns
• Maintaining a well organized and clean facility
• Maintaining company records and also daily deposits

Health Information Specialists - Datavant/REMX

(2024-09 - 2025-02)

• Processing medical records request by taking calls from patients insurance companies, and attorneys to provide medical status
• Documented information in multiple platforms using two computer monitors
• Maintain confidentiality and secure with all privileged information
• Maintained working knowledge of company and facility software
• Informed manager of work site difficulties, and our fluctuating volumes
• Consistent application of medical privacy regulations to guard against unauthorized disclosure

Delivery Driver - Amazon/LSO

(2019-12 - 2016-12)

• Driving a delivery vehicle to transport
• Loading and unloading the vehicle with care using appropriate tools and equipment
• Sorting and organizing packages by destination route
• Delivery packages to customers, homes and businesses in a timely manner providing excellent customer service
• Obtaining signatures from recipients for proof of delivery

Wheelchair Van Driver - Vital Living

(2017-08 - 2017-12)

• Transporting clients who are disabled or otherwise require help for meeting their accessibility needs
• Helping clients in and out of the wheelchair vehicle
• Assisting and meeting any special needs clients have
• Ensuring their safety while providing their transportation services

General Education Diploma - General education - Gary Job Corps (1999-11 - 2000-11)