Team Attendant - Lee Tran - Fort Myers, FL
(2025-11 - 2026-04)
Assisting guests with their needs, ensuring a positive experience
- Resolved guest requests promptly, increasing satisfaction by addressing issues in a timely manner
- Collaborated with team members to coordinate tasks, improving workflow efficiency
- Maintained a secure environment for guests and staff by following safety protocols and procedures
Tram Attendant - Lee Tran - Fort Myers, FL
(2024-11 - 2025-04)
- Delivered exceptional customer service by assisting guests with their needs, ensuring a positive experience
- Resolved guest requests promptly, increasing satisfaction by addressing issues in a timely manner
- Collaborated with team members to coordinate tasks, improving workflow efficiency
- Maintained a secure environment for guests and staff by following safety protocols and procedures
Assistant Manager Retail - Family Dollar - Fort Myers, FL
(2021-05 - 2024-09)
- Supported day-to-day operations, including inventory control, staff supervision, and customer service, to ensure smooth store functioning
- Trained and mentored new team members on company policies, procedures, and product knowledge, improving onboarding efficiency
- Resolved customer complaints or concerns promptly and effectively, enhancing customer satisfaction
- Built strong relationships with vendors, improving supply chain reliability
- Maintained a clean and organized store, contributing to a positive shopping environment
Delivery Driver - RNC Industries - Tampa, FL
(2019-01 - 2021-03)
- Delivered packages and goods to customers efficiently, achieving on-time delivery targets
- Complied with all traffic laws and regulations while operating company vehicles, ensuring safety and compliance
- Provided excellent customer service by addressing inquiries and concerns promptly and professionally, increasing repeat business
- Maintained cleanliness and organization of company vehicles at all times, ensuring a professional appearance
- Followed established safety protocols for loading and unloading packages, reducing risk of damage or injury
- Assisted in warehouse operations during downtime, supporting overall team productivity
- Cultivated positive relationships with regular customers through friendly interactions, enhancing customer loyalty
Custodian - Park University - Parkville, MO
(2015-02 - 2019-12)
- Performed daily cleaning tasks to ensure a clean environment for staff and visitors, maintaining high sanitation standards
- Managed inventory of cleaning supplies, restocking as needed to prevent shortages
- Responded promptly to spills or accidents, minimizing potential hazards and ensuring safety
- Maintained cleanliness of restrooms and replenished supplies, supporting a hygienic facility
- Operated floor-cleaning equipment such as vacuums, sweepers, and buffers to maintain polished floors
- Provided excellent customer service by addressing concerns from staff or visitors in a professional manner
Armed Security Officer - City Hall - Marshall, TX
(2011-08 - 2015-01)
- Maintained a high level of security and safety by patrolling assigned areas, monitoring surveillance cameras, and responding promptly to suspicious activities or incidents
Assistant Manager - McDonald's - Marshall, TX
(2005-09 - 2011-07)
- Supported management of daily operations, ensuring efficient workflow and customer satisfaction
- Assumed managerial responsibilities in the absence of the manager, overseeing all aspects of operations
- Managed cash handling procedures, including opening/closing registers and preparing deposits, ensuring accuracy
- Monitored employee performance and provided constructive feedback for professional development
- Developed employee schedules to optimize staffing and meet business needs
Cashier/Customer Service
