Latina Thomas
CSR - SCHEDULER
Talent
Cape Coral, FLMember since June 16, 2026
SchedulingCustomer serviceAdministrative supportInsurance verificationMedicaidAvailityANAZI
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SchedulingCustomer serviceAdministrative supportInsurance verificationMedicaid
About
My Objective is expand my experience and to gain knowledge to bring access to the company with my growth, organization and skills. I have been in clerical for 10 years, 12 years of medical range from nursing home to inpatient, acute care. I have years of experience in these two fields. And continue to grow and further my education.
Experience
CSR - SCHEDULER - CINTAS CORPORATION - Fort Myers FL
(2023-01 - 2025-05)
- Schedule and dispatch technicians daily work
- Inbound and outbound calls, take payments
- Communicate with techs for daily duties, customer service
ACUTE CARE SUPPORT STAFF MANAGER - SalusCare - Fort Myers FL
(2019-04 - 2023-01)
- Supports and maintain an atmosphere of teamwork
- Keep up all inventory
- Gather and submit payroll in a timely manner
- Scheduling, Reliably provides administrative support to program directors, coordinators and clinical staff; maintain bed manager/waiting list
- Assists clinical staff with typing, filing, and mailing correspondence within the agency
- Run monthly productivity reports
- Regularly demonstrates a sound understanding of and a commitment to complying with CARF standards for the Acute Care program
- Prepares and updates nursing census daily/insurance verification
- Complete other related duties as assigned by supervisor
INTAKE SPECIALIST - SalusCare - Fort Myers FL
(2014-11 - 2019-04)
- PROCESS PAPERWORK FOR CLIENTS
- OBTAIN PERTINENT INFORMATION FROM ALL CLIENTS
- ANSWER & SCREENS INQUIRY CALLS & EMAILS
- COLLECT DATA TO HELP WITH ADMISSION
- ENSURE ALL ADMISSION FORMS ARE PROPERLY SIGNED
- UPDATE CENSUS DAILY
- MAKE SURE ALL PAPERWORK HAS COPY'S
- CREATE NEW DEMO IN ANAZI
- VERIFY INSURANCE/ Medicaid and Availity
CNA - NurseCore
(2014-11 - 2019-02)
- Help patients with basic living activities. Follow a care plan and document care
- Help to maintain a tidy environment
- Assist with patient transportation
Education
CMA, PCT - UNITED EDUCATION INSTITUTE (2009 - 2018)
Skills
CSR - SCHEDULER

