Laura Vasquez
Customer Operations | Imaging Education & Training | MRI / CT Domain Expertise
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About
Operations and education professional with deep roots in the MRI and CT imaging world and a 25+ year record of building the systems, processes, and relationships that let programs launch cleanly and scale. I have onboarded and supported the administrators, faculty, students, and industry clients who depend on imaging education, coordinated conferences and vendor-sponsored events from logistics to budgets, and turned dense technical material into clear, customer-ready content. I work comfortably at the intersection of customers, product, finance, and marketing, I bring order to fast-moving environments, and I pick up new platforms quickly.
Based minutes from downtown St. Petersburg and eager to help a growing imaging-education company build its operational foundation.
Experience
VP, Strategic Partnerships & Clinical Education Innovation / Chief Academic Success Officer - John Patrick University of Health and Applied Sciences - Sarasota, FL (Hybrid)
(2025-04 - 2026-04)
- Served as the primary relationship point for partner institutions and clinical sites, onboarding them and supporting them through launch and ongoing collaboration.
- Kept education programs and clinical delivery sites aligned by coordinating across teams, so partnerships, compliance, and day-to-day delivery stayed on track.
- Managed partner and student records, communications, and reporting in Anthology, keeping data accurate and accessible across teams.
- Led staff development and process improvement, building a culture of follow-through and steady, measurable gains.
Advanced Imaging & Clinical Safety Application Specialist (Contract) - Bowes Imaging Center - Sarasota, FL (Hybrid)
(2024-05 - 2025-04)
- Acted as the first point of contact for imaging staff and clients, troubleshooting workflow and protocol issues and coordinating with technical teams through to resolution.
- Standardized MRI protocols and documentation, creating repeatable processes that improved consistency and made onboarding of new staff faster.
- Built and delivered training on workflow, EPIC and PACS use, and quality, turning technical detail into practical, learner-ready material.
Founder & Program Director, M.S. in Imaging Sciences / Associate Professor - UT Health San Antonio, School of Health Professions - San Antonio, TX
(2022-01 - 2024-05)
- Stood up an entire program from scratch, building the operational backbone: enrollment and access systems, onboarding guides, checklists, documentation, budgets, and vendor and clinical contracts.
- Onboarded and supported faculty and clinical-site administrators; grew enrollment 45% and lifted quality indicators 50% in year one through hands-on coordination and outreach.
- Ran the admissions and enrollment funnel in Salesforce Education Cloud and Slate, tracking prospects, maintaining student records, and coordinating communications from first inquiry through enrollment.
- Managed budgets, clinical affiliation agreements, and industry partnerships, preparing and tracking every external contract so nothing slipped through the cracks.
- Coordinated with licensure bodies, vendors, and agencies, and ran the full accreditation submission and site-visit process end to end.
- Built reporting dashboards and presented outcomes to advisory boards and senior leadership.
Department Chairperson & Assistant Professor, Medical Imaging Sciences - Rush University, College of Health Sciences - Chicago, IL
(2017-09 - 2022-01)
- Ran daily operations for a multi-program department, establishing the administrative structure, systems, annual goals, and records from the ground up.
- Managed the full budget across state allocations, clinical trust funds, and sponsored grants, plus the complete HR lifecycle: recruiting, onboarding, evaluations, and succession planning.
- Coordinated the annual MRI Safety Symposia end to end and secured $185,000+ in vendor sponsorships (GE Healthcare, Siemens, Philips, Medtronic, Bayer), handling sponsor relationships, logistics, and event execution.
- Maintained program and student records in Ellucian, keeping data accurate and audit-ready against accreditation standards through annual review cycles.
- Sustained 100% ARRT board pass rates and 96% first-time pass rates across a 12-year tenure.
Associate Chair & Assistant Professor, Medical Physics & Advanced Imaging - Rush University, College of Health Sciences - Chicago, IL
(2010-04 - 2017-09)
- Second-in-command for daily operations, governance, and clinical partnership development across imaging service lines.
- Launched continuing-education initiatives and coordinated budgets and external clinical contracts.
Consulting & Industry Roles (Concurrent) - KyphoLift; Curonix; Neuros Medical; iVEAcare; EliteRAD; LearningMate
(2018-01 - 2025-12)
- Advise MedTech and imaging clients on MRI safety, clinical workflow optimization, FDA instructions-for-use, and MR-conditional labeling, delivering client-ready documentation and protocols on deadline.
- Evaluate and develop imaging curriculum for education-technology partners, formatting technical content into clear learning materials.
Education
Ph.D. - Health Sciences - Rush University (2018)
M.S. - Perfusion Technology - Rush University (2008)
B.S. - Vascular Ultrasound - Rush University (2004)
A.S. - Radiologic Technology - Wilbur Wright College
Certificate - MRI - Wilbur Wright College