Laurel Summer Ferrera

Reliable and organized young professional looking for the opportunity to grow in career.

Team member with the ability to communicate effectively and .lead with charisma.

Skilled at building and maintaining relationships, representing shared company values, and managing employees across all levels of an organization.

Currently resides in NYC.

Medical Office Manager, 04/2020 to 10/2022

Dr. Lydia Kapell And Associates – West Springfield, MA

• Coordinator and organized office operations in a high volume concierge medicine practice.
•  Analyzed company processes to find areas of weakness; organized and implemented processes that streamlined multiple systems into one universal software system, enhancing efficiency by 25 percent within 6 months, decreasing time between patients from 20 minutes to 15 minutes
• Maintained current knowledge of company by attending training classes and reviewing claims for accuracy before payment was made to ensure that only eligible expenses were reimbursed
• Managed inventory tracking and ordering. Saved 15% on supplies through sourcing special deals with vendors.
• Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.

Petra Flannery & Co. – Los Angeles, CA

• Worked alongside lead stylist and celebrity clients to select and provide clothing and accessories for various occasions.
• Assisted in the wardrobe production of music videos, photo shoots, press endeavors, magazine editiors etc. by dressing talent and supervision wardrobe presentation on set
• Established professional relationships with high-end designers and retailers as well as maintained constant communication via email and social networking. 
• Conducted the following for photoshoots, fittings, etc.:. preparation-scheduling and completing wardrobe pulls and shopping trips with showrooms and consignment retailers; procedures- setting up wardrobe orderly and dressing client in styled looks; wrapping – sorting prepping and packing all clothes according to returns 
• Build brand experience by adopting a client first attitude, developing product knowledge, and acting as a brand ambassador.
• Scheduled and organized interns daily tasks such as: returns, pickups, organization of stylist studio

I graduated University of Southern California in 2018