Lauren Starkey

Computer Science and Software Engineering student with experience in fulfillment operations, customer service, and user-centered design. Passionate about UX/UI design and software development while bringing strong organization, adaptability, and problem-solving skills developed through fast-paced retail environments. Eager to contribute to teams that value collaboration, continuous learning, and exceptional customer experiences.

Flexible Fulfillment Associate - Target - Fredericksburg, Virginia

(2025-06 - 2026-07)

• Fulfilled online orders accurately, ensuring customer satisfaction in fast-paced retail environment.
• Collaborated across departments to achieve fulfillment goals and enhance overall customer service experience.
• Prioritized multiple time-sensitive tasks to maintain accuracy and efficiency in daily operations.
• Used digital inventory systems to locate merchandise efficiently.

Seasonal Fulfillment Associate - Target - Fredericksburg, VA

(2024-11 - 2025-01)

• Prepared and packaged customer orders accurately to meet peak holiday demand.
• Packaged orders accurately for timely delivery to customer locations.
• Managed inventory levels to ensure product availability for customers.
• Verified inventory with handheld technology to ensure quality standards.
• Operated warehouse equipment to efficiently handle merchandise and stock items.

Customer Service Cashier - Long John Silver's - Fairmont, West Virginia

(2018-06 - 2020-01)

• Provided exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.
• Processed customer transactions accurately and efficiently at busy seafood restaurant.
• Managed cash payments to ensure smooth customer transactions., credit, and gift card payments while maintaining register balance.
• Trained new employees and facilitated daily operations to enhance team efficiency.

Bachelor of Science - Computer Science/Software Engineering - Southern New Hampshire University (2027-05)