Laurie Hokanson

Exceptional people-oriented customer service with the ability to work with all types of clients. Strong interpersonal skills with professional attitude and appearance and outstanding work ethic. Detail-oriented with exceptional follow-through, ability to establish priorities and multi-task, and work equally well in both team-oriented and self-directed environments.

Notary Public Loan Signing Agent

(2022-08)

Relocation Coordinator/Corporate Housing Accounts Coordinator - Russ Lyon Sotheby's International Realty, Corporate Relocation Division - Scottsdale, AZ

(2013-05 - 2022-06)

• Placed all outgoing referrals, both national and international
• Communicated with and tracked referrals though all software systems, referring agent and the destination/ receiving broker through close of escrow
• Processed referring agent's commission checks
• Met the outgoing referral generation and closing metrics as outlined in the Cartus Strategic Alliance Contract
• Promoted and developed relationships with outside and sister Relocation Brokerages
• Backed up support for Corporate Housing Manager
• Property management; set up utilities, lawn and pool service, bid and negotiated necessary repairs, submitted invoices and checks to Title and Relocation Company
• Followed up on all Cartus surveys
• Prepared all Corporate Monthly Reports
• Backed up and offered administrative support to the Relocation Director

Realtor, Real Estate Assistant/Transaction Coordinator - Bloom/Van Omen & Associates/ReMax Excalibur - Scottsdale, AZ

(2012-08 - 2013-05)

• Managed transactions for the team from contract to close of escrow
• Increased team revenue by successfully closing an average of 25 files a month

Realtor, Real Estate Assistant/Transaction Coordinator - Viv Associates/Keller Williams Integrity First - Scottsdale, AZ

(2008-05 - 2018-10)

Direct support to Viva Ashcroft, RE Broker and team

• Instrumental in the successful close of over 400 properties, specializing in REO properties
• Managed transactions from point of contract or assignment from bank through close of escrow
• Liaison with asset managers, buyers' agents, buyers and sellers, vendors, lenders and escrow
• Added and maintained productivity acting as a Buyer's/Seller's agent
• Property management; performed property checks, set up utilities, lawn and pool service, bid and negotiated necessary repairs
• Marketed listing and sales through MLS, advertisements, holding open houses, mailings
• Increased home profitability through home staging utilizing design background
• Accounts payable/receivable
• Photograph properties

Lead Community Consultant, Real Estate Licensee/Front Office Administrator - DMB Realty, LLC - Scottsdale, AZ

(2006-03 - 2007-11)

• Greeted prospective buyers and realtors marketing DC Ranch and Silverleaf through presenting overviews and a working knowledge of the overall project, the builders, custom homes and home sites
• Administrative Assistant to General Manager
• Direct support to Broker, Operational Manager and 11 Sales Associates
• General clerical duties to include preparation of check requests through Timberline, budget entries and weekly traffic reports
• Maintained collateral, supplies, office machinery, overall appearance and running of Sales Showroom and office
• Organized and implemented office events

DC Ranch Welcome Center Community Consultant - DMB Associates, LLC - Scottsdale, AZ

(2004-11 - 2006-03)

• Marketed DC Ranch to prospective buyers, educating and selling them on a lifestyle within a luxury planned community and creating interest in various builder product
• Effective in the marketing and closing out of builder's product within Desert Parks Village
• Supported the marketing and special events department
• Responsible for check requests, budget entries, collateral, and visual displays

Interior Sales Consultant/Designer - Simply Artrageous - Scottsdale, AZ

(2003-09 - 2004-11)

• Interior design consultation and sales of art, furniture, and home accessories
• Sold and placed art within commercial and residential spaces
• Consistently finished within the top 3 sales positions within company
• Visually displayed merchandise within showroom vignettes
• Designed a room featured in the Foothills Magazine, Showcase Home issue

Sales Consultant - Pacific International, Ltd. - Nekoosa, WI

(2002-12 - 2003-10)

• Traveled Arizona and Nevada where I presented, educated, and sold an educational program to correct the problem of enuresis (bed wetting)

Salon Owner/Nail Technician - Scottsdale Conference Resort and Spa - Scottsdale, AZ

(1998-10 - 2002-12)

• Established and managed salon
• Performed all natural and artificial nail care services
• Marketed and retailed salon products
• Designed, remodeled and set up salon

Salon Owner/Nail Technician - Scottsdale Radisson Resort and Spa - Scottsdale, AZ

(1994-03 - 1998-10)

• Established and managed salon
• Performed all natural and artificial nail care services
• Marketed and retailed salon products
• Designed, remodeled and set up salon

Salon Owner/Nail Technician - Trendy Tips 'N' Toes - Scottsdale, AZ

(1991-06 - 1994-03)

• Established and managed salon
• Performed all natural and artificial nail care services
• Marketed and retailed salon products
• Designed, remodeled and set up salon

Arizona School of Real Estate and Business

Nail Technology - Lamson Academy of Hair Design

General education focused on art and interior design - Mankato State University