Loan Advisor - Bridgecrest Drive Time - Mesa, AZ
(2025-04)
- Handling Inbound and outbound high volume calls.
- Handling payment transactions.
- Keeping detailed recorded/notes on interactions with customers.
- Educating customers regarding their car loan information regarding interest, principal and credit reporting.
- Supporting customers accounts to avoid repossession prevention or charge off.
Delivery Driver - DoorDash - Phoenix, AZ
(2023-03)
- Develop and manage a flexible work schedule to optimize service delivery.
- Verify order accuracy by cross-referencing items with digital receipts.
- Utilize app-based payment systems for efficient transaction processing during grocery deliveries.
- Communicate successful delivery confirmation to customers and the company through app-based-messaging, including photographic evidence.
Shopper/Delivery Driver - Instacart Shoppers - Chandler, AZ
(2021-11 - 2025-12)
- Develop flexible work schedules and execute efficient shopping routes to optimize service delivery.
- Accurately select and purchase items as per customer specifications, using the app for seamless order-processing.
- Communicate effectively with customers to confirm delivery and ensure satisfaction with service.
Direct Support Staff - I Sanctuary - Santa Ana, CA
(2018-03 - 2019-09)
- Conducted quality control assessments to ensure jewelry met company standards before packaging.
- Organized and packaged jewelry products efficiently while maintaining a clean and orderly break room environment.
Inbound Call Center Representative - ACT Call Center - Sacramento, CA
(2016-11 - 2017-12)
- Answered inbound calls and provided detailed information on student loan products, ensuring accurate and up-to-date information was available to clients.
- Managed and updated client profiles, facilitating communication regarding fund release and maintaining a clean and organized workstation.
Cashier and Customer Service Lead - Walmart - Sacramento, CA
(2016-02 - 2016-10)
- Processed customer transactions efficiently, handling various payment methods including EBT, WIC, cash, checks, credit/debit cards, and coupons, while ensuring accuracy and customer satisfaction.
- Managed customer inquiries and complaints professionally, maintaining a clean and organized work area and assisting with the return and reshelving of items.
