Lavonda Proctor

Highly-motivated professional with a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven experience across security, customer service, and facilities maintenance with a demonstrated ability to take on new challenges and deliver reliable results.

Access Control Specialist - Confidential Facility - Ft. Meade, MD

(2025-01)

• Monitor and control access to secure facilities, ensuring strict compliance with federal safety and security protocols
• Verify credentials and issue visitor badges while maintaining comprehensive logs of all personnel movement
• Collaborate effectively with law enforcement and emergency response teams during security incidents
• Conduct routine facility inspections and promptly report any irregularities or security breaches
• Deliver exceptional customer service while maintaining the highest levels of vigilance and operational discretion

Utility Cleaner - Amentum - Chantilly, VA

(2022-01 - 2023-04)

• Performed general cleaning tasks and followed safety and sanitation guidelines to ensure a clean sage environment
• Managed trash removal, including trash collection, box breakdown, and proper recyclable material disposal
• Restocked essential supplies including toiletries, liners, and cleaning products
• Performed comprehensive floor care, vacuuming carpeted areas and mopping surfaces with appropriate chemical solutions

Security Officer / Customer Service - Securitas - Washington, DC

(2019-08 - 2020-04)

• Secured personnel and premises through systematic building inspections and property patrols
• Addressed security issues promptly and provided clear incident reporting while working under minimal supervision
• Completed detailed incident reports and maintained accurate security documentation
• Managed parking lot security by verifying permits and coordinating ticketing or towing of unauthorized vehicles

Postal Clerk - United States Postal Service - Washington, DC

(2015-12 - 2019-01)

• Accurately sorted and placed mail into appropriate PO boxes ensuring timely delivery
• Assisted customers with change of address forms and processed reports for lost or stolen mail
• Operated automated processing equipment while maintaining continuous workflow for optimal sorting speed and capacity
• Increased retail sales through promotion and up-selling of postal store products and services

Protective Officer (Unarmed SPO) - American Security Program - Washington, DC

(2013-03 - 2015-11)

• Provided specialized security services for foreign heads of state and distinguished personalities
• Secured building entrances and immediately reported fires, accidents, and safety hazards to appropriate authorities
• Coordinated effectively with onsite managers, liaison officers, and external agencies regarding safety and preventive maintenance
• Operated sophisticated x-ray and body scanning equipment to prevent prohibited items from entering secured premises
• Administered first aid for minor medical situations and coordinated with paramedics during medical emergencies
• Conducted regular inspections of security systems to ensure operational availability and detect tampering evidence

High School Diploma - Calvin Coolidge Senior High School (2010-06)