Senior Product Manager - Total Quality Logistics (TQL)
(2023-08)
- Lead product discovery across Mexico, Drop Trailer, Heavy Haul, and Intermodal initiatives by identifying business opportunities, analyzing operational data, defining success metrics, and aligning stakeholders on problem statements before solution design
- Drive product strategy and execution across multiple engineering teams without dedicated development resources, influencing roadmap priorities through data-driven business cases and stakeholder alignment
- Develop data-driven business cases and ROI analyses to quantify business value, secure stakeholder alignment, and prioritize initiatives within partner teams' backlogs
- Facilitate cross-functional workshops with business leaders, engineering, operations, and subject matter experts to evaluate solution options, identify dependencies and risks, and prioritize high-impact opportunities
- Synthesize customer feedback, operational insights, and business objectives into actionable product requirements, balancing mission-critical enhancements with longer-term improvements
- Build strong cross-functional relationships that enable alignment across multiple product teams, accelerating delivery of shared capabilities despite competing priorities and resource constraints
Corporate Recruiting Manager - Total Quality Logistics (TQL)
(2020-01 - 2023-08)
- Lead a team of 20 plus full-cycle recruiters partnering with operational, sales and administrative business units
- Designed and executed an enterprise recruiting prioritization strategy ("Sprint Recruiting") that shifted hiring efforts toward the highest revenue-generating and business-critical requisitions, enabling the organization to maximize recruiting capacity during periods of constrained resources
- Partnered with executive stakeholders to analyze workforce demand, hiring forecasts, and business priorities, developing data-driven recruiting strategies that aligned talent acquisition efforts with organizational growth objectives
- Developed innovative sourcing strategies to build diverse, high-quality candidate pipelines while improving recruiting efficiency and reducing time-to-fill
- Established accountability frameworks through recurring business reviews, recruiting metrics, and stakeholder check-ins to ensure hiring strategies remained aligned with customer expectations and changing business needs
- Helped support rapid organizational growth during the COVID hiring surge, contributing to the company's expansion from approximately 3,000 to over 10,000 employees, with the Sales Support recruiting organization serving as a primary driver of that workforce growth
SR Internal Recruiter - Total Quality Logistics (TQL)
(2018-01 - 2020-01)
- Designed, launched, and scaled TQL's Internal Recruiting Program, establishing a sustainable internal mobility framework that remains in place today. The program has facilitated 500+ internal employee transitions, improving retention, preserving institutional knowledge, and retaining high-performing talent across the organization
- Partnered proactively with sales and corporate recruiting teams to provide visibility into anticipated internal placements, preventing duplicate external recruiting efforts, optimizing recruiter capacity, and allowing teams to focus sourcing efforts on net-new talent
- Created internal sourcing strategies to identify employees whose skills and career goals aligned with opportunities across the organization, increasing employee retention
Military Recruiter - Total Quality Logistics (TQL)
(2016-01 - 2018-01)
- Founded TQL Salutes, an employee engagement and military appreciation program that continues today, sending 1,000+ care packages to deployed service members worldwide while strengthening TQL's military employment brand and community impact
Marketing Coordinator - Total Quality Logistics (TQL)
(2015-01 - 2016-01)
- Worked directly with the VP of Marketing to support several administrative functions
Human Resource Specialist - United States Air Force Reserve
(2012-09 - 2018-09)
- Selected as the first Personnel Sergeant assigned to the Orderly Room, serving as the primary administrative and personnel liaison to the 445th Force Support Squadron Commander and supporting high-priority personnel and operational initiatives
