Leitisha Caesar

Interested in all finance roles and open to career or industry change

Payroll Specialist at RNDC Shared Services (2024-01 – Present)

• Process biweekly payroll for 50+ markets across 20 states in both East and West regions on a consecutive weekly schedule, ensuring accuracy and timeliness for each payroll cycle.
• Maintain and audit timesheets, resolving payroll issues and discrepancies promptly
• Utilize SAP and ADP systems to enter, update, and manage payroll data efficiently
• Administer bonuses, merit increases, and retroactive payments in compliance with company policies
• Manage union dues and payments in alignment with collective bargaining agreements (CBAs)
• Oversee wage garnishments, ensuring proper documentation and timely processing
• Uphold strict confidentiality standards in handling sensitive employee information

Payroll Specialist at Its Exclusive LLC (2022-01 – 2024-12)

Simultaneous Roles

• Checking timesheets for accuracy
• Entering data into databases and spreadsheets
• Handling direct deposit requests and data
• Processing paper checks for distribution
• Acquiring all necessary signatures to distribute payroll
• Processing wage garnishments
• Adjusting pay for raises, bonuses, and commission
• Developed customized Excel reports to analyze payroll data, identifying trends and areas for improvement.
• Used ServiceNow to streamline employee inquiries, reducing response time by 24%.
• Streamlined the onboarding process, saving an average of 4 hours per new employee.

Payroll Specialist at Medical Billing Assistant (2019-01 – 2023-12)

• Processed patient billing information and insurance claims accurately and in a timely manner.
• Utilized the Department of Labor (DOL) medical bill processing database to submit claims, verify eligibility, and track billing compliance.
• Followed up with insurance providers on unpaid or denied claims to ensure proper resolution.
• Verified patient insurance coverage and obtained pre-authorizations before scheduled appointments.
• Maintained accurate, up-to-date patient records in accordance with HIPAA regulations.
• Worked closely with healthcare providers and insurance representatives to resolve billing discrepancies.
• Generated detailed, itemized invoices and communicated patient balances clearly and professionally.
• Handled patient billing inquiries with empathy, ensuring understanding and satisfaction.

Lead Ambassador at Amazon Logistics Warehouse (2022-01 – 2024-12)

• Led sortation areas and served as a stand-in supervisor to ensure smooth operations.
• Provided one-on-one and group training sessions to support associates needing assistance with various tasks.
• Monitored and maintained quality metrics, ensuring 99.9% of deliveries were accurately dispatched each day.
• Collaborated with leadership to communicate operational changes, updates, and improvement strategies.
• Delivered constructive feedback using positive reinforcement techniques to motivate and build associate confidence.
• Conducted comprehensive audits and maintained control over all warehouse processes to ensure compliance and efficiency.

Cashier at Publix (2018-01 – 2020-12)

Transferable Skills

• Provided fast, friendly customer service in a high-volume retail environment.
• Accurately handled cash, card, and digital payments while following store procedures.
• Resolved customer issues calmly and professionally to ensure satisfaction.
• Supported team tasks like restocking and maintaining a clean, organized workspace.

High School Diploma – Shiloh High School (2020-06)

Bachelors in Business Admin and Mathematical Science – Florida A & M University (2027-05)