Home Care Aid - El Paraiso Management Services
(2025-04 - 2026-08)
- Assisted an Alzheimer's Spanish patient with activities of daily living, including bathing, dressing, grooming, and toileting
- Supported safety when transferring the patient using belts, wheelchair, and walker
- Prepared restricted meals and fed my client when needed
- Performed housekeeping tasks including laundry, disinfecting the bathroom and bedroom, washed dishes, etc.
- Would communicate any new information to the agency, hospice, and the family members about the patient as I observed changes in physical and mental conditions
- Gave scheduled medication to patient
Behavior Technician - Be Unique ABA, LLC
(2025-06 - 2026-03)
- ABA therapy to verbal and nonverbal children with autism under the age of ten
- Able to minimize behavioral issues due to my relationship with the client
- Block and redirect maladaptive behaviors based on the student's behavior protocol
- Tutoring the child on academics while targeting, reinforcing, developing skills, and stimulating correct behavior
- Help increase language, communication skills, attention, focus, social skills, memory, and academics to children with autism
- Responsible for charting and collecting data about the session; observing and measuring behavior for the improvement, or lack of progress, of the child
- Playing, having fun with kids while service is provided
- Respect the rights of the children and families to have different beliefs, opinions, cultures, lifestyles, and customs
- Staying in communication with my team; BACB, BCBA, and the parents of the child via group texts, calls, or in person
- Front Desk Coordinator; Opening the center, clean/ disinfect toys and the entire center, draw art on white boards, checked in/out toys from storage room, helped give peers breaks and/or helped with client's high behaviors, restack in every room, do inventories for supplies, keep track of the seating chart, iPads, and lockers, deliver BCBA orders to clients and BTs, check emails, laminate and cut reinforcers
Behavior Technician - Centria Autism
(2023-09 - 2025-06)
Chiropractic Assistant Technician - ABQ Family Chiropractic
(2022-04 - 2023-10)
- English and Spanish translator between the chiropractor and patients
- Notate new patients' health history during patients' evaluation with the doctor
- Takes vitals, office tours, and neurological scans (HRV, EMG, Thermal, and ROM) on patients of all ages for their evaluation, progress exams, injury cases, and care plan graduations
- Evaluates patient's response and reports to the doctor to ensure optimal patient outcome
- In charge of all patient's folders
- Maintain cleanliness of the office, following sanitation protocols; ordering and stocking supplies and supplements; ensuring equipment is clean and functioning properly
- Upload and record patient information on computer system such as notating the patient's subluxations during adjustments, home exercises, new patient notes, neurological scans, X-rays, diagnosis, care plans, frequency, problems/improvements, etc. while typing 50-60 words per minute
- May assist in front desk duties: take care of calls, payments, correct ledgers, schedule appointments, check emails, check voicemails/texts, handout superbills, record weekly status, end of day closing procedures, create, print, and present Care Plans, deliver cash deposit to the bank, etc.
- Helper in marketing to create events for special occasions, participate in live streams and video, post on Instagram and Facebook, create announcements for folders, upload weekly PowerPoints, update yearly calendar, and take pictures/videos for the media
- High impact on patient care; patients in wheelchairs, single parents, difficulty walking from accidents, providing icepack with timer, deliver emotional support and understanding, etc.
- Creating and maintaining positive relationships with team members
- Attends in-service presentations and seminars to facilitate personal and professional growth
Assistant Manager and Supervisor - El Paisano Market
(2021-02 - 2022-04)
Responsible for the high customer satisfaction needed to keep a small business flourishing. Part of my position involved servicing clients one-on-one daily, while sustaining supervision of the staff in all departments. Managed the daily operation of the store which included the essential control of product flow.
My line of responsibility was to call in necessary merchandise, receive sizable deliveries, adjust fluctuating prices to maximize profit and customer satisfaction, keeping accurate inventory and reorder merchandise according to customer and sales feedback. I played a fundamental part in the shaping of the store throughout my time in my position. My ideas, professionality, dedication, tendency for details, and organization earned me a quick promotion from cashier to assistant manager within three months of my hiring and multiple raises thereafter.
Solar Energy Consultant - Meraki Solutions
(2019-06 - 2020-12)
- Connect with homeowners and introduce them to the wonders of solar energy while knocking from door to door
- Present and explain the benefits of solar energy systems to potential customers, addressing any questions or concerns they may have while using a tablet to provide my presentation
- Prepare and deliver persuasive sales proposals and quotes, ensuring accurate pricing and product information
- Collaborate with cross-functional teams to coordinate the installation process and ensure customer satisfaction
- Stay up to date with industry trends, government incentives, and solar technology advancements
Bilingual Credit Educator Customer Service Representative - Intersections, Inc.
(2018-08 - 2019-03)
- Assisted both English and Spanish speaking customers nationwide
- Educated customers about their credit report information such as with credit scores comprehension
- Analyzed and resolved issues to ensure customer satisfaction with all aspects of services rendered
- Negotiated and collected funds from customers as needed
- Optimized value with customers by developing solutions to client expectations, continuously receiving KUDOS awards several times a month
- Maintained a Call Service Questionnaire Quality score of 91% or higher out of 100%
- Maneuvering computer screens while handling 25-65 inbound daily calls
Home Care Aid - Cabezon in Rio Rancho
(2015-10 - 2016-04)
- Provided home care for a stage IV cancer elderly client
- Created and implemented a weekly to monthly budget for supplies and home needs
- Scheduled necessary appointments for the patient
- Supervised and maintained overall cleanliness of the home daily, including vacuuming, sweeping and sanitizing the kitchen and bathroom
- Reported significant client health changes to his family
- Planned and provided nutritional meals according to the client needs, including preparing breakfast/lunch/dinner
- Assisted patient with daily exercises including walking and stretching
- Ensured accurate prescription dosage as needed for the patient
After School Teacher - La Esperanza Day Care, LLC
(2014-01 - 2015-10)
- Daily supervision, care and hygiene of registered children
- Floater in the morning; covered lunches in each class (infant to kindergarten)
- Afterschool teacher in the afternoon; picked up students at their school or at the bus stop (ages 6-12)
- Create a pleasant, inviting classroom
- Implement age-appropriate activities
- Follow and prepare for daily schedule and curriculum for class
- Ensure the cleanliness of the classroom
- Ensure children's safety through constant supervision, radio communication, effective arrangement of space, and proper maintenance of equipment
- Provide proper potty assistance as necessitated by children's age groups
- Serving lunch and snacks to children
- Maintain records of children such as accident reports
- Ability to lift to 40 pounds and ability to move freely (bend)
After School Teacher - La Esperanza Day Care, LLC
(2016-05 - 2017-02)
