Lena Lu

I hold an Associates in Arts degree, a licensed AP Esthetician and I'm currently in school to become a Nurse in California. I have 8 years of customer service experience. I am an exceptionally fast learner with a strong eye for marketing and product development.

Experience

Laser Specialist

August 2020 – July 2021

• Extensive experience with Sciton (PF, MLP, BBL), Lumenis (LHR), Venus (Legacy, Viva, RF), Body FX, Vi Peels and Obagi Blue Peel with a small team in a fast paced environment.
• In depth training and knowledge in NeoCutis, SkinBetter, Obagi, and Elta MD.
• Sales with treatment packages ranging from $500-$3000, upselling product and home care. 
• Building trust and strong relationships with clients to provide effective treatments resulting in numerous requested clientele.

AP Esthetician

June 2020 – August 2022

• Performing clinical grade treatments with modalities such as Hydrafacial, Microdermabrasion, Oxygen Facial, LED, Microneedle, Chemical Peels, and Dermaplane as well as lash extensions and lifts, brow shaping, and threading.
• Maintaining cleanliness, building relationships with upscale clientele and team members in order to provide quality services.
• Retailing merchandise for home care according to client needs.

Dietary Aide

February 2018 – March 2020

• Fulfill individual daily tasks while working with a team to complete goals efficiently.
• Maintaining cleanliness of the Nutrition Dept. 
• Interacting with patients, deliver meals and building relationships with staff within and surrounding facility.

european wax center

March 2019 – August 2019

• Consolidating genuine relationships with clientele, checking-in and out clients while focusing on the value of loyalty.
• Oversee and organize books of wax specialist, while reaching goals pertaining product and package sales.

Victoria’s secret

July 2016 – February 2018

• Persistent in reaching individual and team goals, cash wrap lead, and influencing new associates. 
• Assisted in redesigning floor sets, organizing and processing merchandise according to visuals onto sales floor.
• Responsible for handling cash, counting drawers and working closely with management as well as customers to develop personable and marketing skills.

San Diego City College

August 2022 - Present

North Hennepin Community College - Minnesota

Associates of Arts