Lena McAllister
Courier | Medical Courier | Professional Driver
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About
Dependable professional pursuing Courier, Medical Courier, or Professional Driver opportunities. Offers more than 20 years of experience in a trusted care-provider role plus extensive customer service and management experience. Skilled in time management, confidentiality, communication, independent work, and customer service. HIPAA, Bloodborne Pathogens (BBP), and OSHA trained, with a valid California Driver's License.
Experience
IHSS Provider at State of California - In-Home Supportive Services (IHSS) (2002-01 – Present)
Provide dependable in-home support while maintaining professionalism, privacy, and confidentiality.
- Manage schedules, appointments, errands, and other time-sensitive responsibilities.
- Work independently with a high level of accountability, reliability, and attention to safety.
- Communicate effectively with clients, families, and other involved parties.
- Perform transportation and errands as required while maintaining punctuality and professionalism.
Customer Service Manager at Princess Cruises (1991-01 – 2003-12)
Managed customer service operations and provided professional assistance to customers.
- Supervised and supported staff while maintaining high standards of service.
- Resolved customer concerns efficiently and professionally in a fast-paced environment.
- Demonstrated strong communication, leadership, organization, and problem-solving skills.
Education
College Coursework – California State University, Dominguez Hills
High School Diploma – Washington Union High School (1985-01)

