Leslie Flores

I have been in the customer service industry for 8 years. I enjoy learning new things and new environments.

Barrel and Bean, Morgan Hill - Barista

May 2023 - May 2024

Prepare the cafe prior to opening and manage morning shift cash handling., Prepare and brew coffee and tea while maintaining the store presentable and providing excellent customer service to all entering customers independently.

Starbucks - Barista 

Sept. 2021 - Dec. 2022

Prepared quality beverages and food orders while simultaneously organizing and restocking the store. Greeted and assisted customers with their order while attending the cash register.

Buffalo Wild Wings, Gilroy, Ca— Cashier/server

April 2021 - Sep 2021

Operated POS system transactions, handled phone calls, warmly welcomed new and returning guests within 30 secs entering the building, packed orders and bringing the food to customers, important communication with guests ensuring them with updates on their order. Answered questions about the menu, took orders and payments, communicate with kitchen staff, and inform guests on our specials of the month. Set up, clean up, and take care of tables to make sure our section stays clean.

Builds a positive customer experience.

• GED at Gilroy High School