Leslie Jimenez

Bilingual (English/Spanish) administrative professional with 10+ years of experience in records management, calendaring, deadline tracking, and cross-functional office operations. Skilled at maintaining organized, confidential filing systems, meeting competing deadlines in fast-paced environments, and supporting teams with accurate, detail-driven documentation. Recognized for reliability, discretion, and the ability to manage multiple projects independently and as part of a team.

Assistant Registrar at Institute of Culinary Education (2022-10 – 2026-08)

• Manage end-to-end records, scheduling, and compliance documentation for 500+ students annually, maintaining 100% data accuracy and confidentiality under FERPA.
• Track and meet recurring institutional deadlines — graduation audits, academic calendar updates, and compliance reporting — for 500+ records per cycle.
• Build and maintain records in the Student Information System (SIS) in direct collaboration with IT, ensuring accuracy across scheduling, attendance, and reporting.
• Administer Canvas LMS, including system builds, enrollment records, and troubleshooting access issues for staff and end users.
• Develop and manage electronic forms and filing workflows across departments, streamlining document routing and approvals.
• Generate reporting used for institutional planning and accreditation audits, requiring close attention to detail and data accuracy.
• Train office staff on procedures, systems, and policies; partner across departments to resolve records issues and improve efficiency.

Office Assistant / Licensed Vehicle Verifier & P&C Broker at All Roads Insurance Agency (2018-11 – 2022-10)

• Processed licensing renewals, vendor payments, and full-cycle billing (accounts payable/receivable), with accurate reporting for management review.
• Processed official documentation and inspections on behalf of the California DMV, requiring precise recordkeeping and regulatory compliance.
• Managed daily transaction reconciliation, office inventory, and opening/closing procedures in a fast-paced, deadline-driven office.

Customer Service / Logistics Coordinator at Intertex Inc. DBA B-Air (2017-11 – 2018-11)

• Managed inbound and outbound communications and processed orders across multiple platforms for domestic and international customers.
• Coordinated daily shipments and entered tracking and invoicing data into logistics and accounting portals (QuickBooks, Amazon Vendor Portal).

Underwriter at Wheels Financial DBA LoanMart (2016-08 – 2017-01)

• Completed loan applications, ran vehicle and credit reports, and verified customer documents for accuracy.

Bookkeeper at Quality Acceptance (2014-08 – 2016-07)

• Processed customer contracts, ran auto and credit reports, and verified employment and insurance documentation.
• Maintained customer records and managed reimbursement check distribution in the MegaSys system.

Associate of Arts in Business Administration – Pasadena City College

High School Diploma – Options for Youth