Letesha Luttrell

Logistics and transportation professional with experience coordinating automotive parts delivery, inventory management, route planning, customer service, and supply chain support. Proven ability to manage time-sensitive deliveries, maintain accurate inventory records, optimize transportation operations, and build strong customer relationships.

Automotive Parts & Transportation - Murrieta Auto Collision

(2022-12)

• Coordinate daily transportation and delivery of automotive parts to vendors, repair facilities, and commercial customers.
• Manage delivery routes, schedules, and logistics to ensure timely and accurate order fulfillment.
• Track inventory, process returns, verify orders, and maintain documentation of parts movement.
• Work closely with suppliers, technicians, and customers to expedite urgent orders and resolve delivery issues.
• Support warehouse operations including receiving shipments, stocking inventory, and quality control.

Employee Benefits Specialist - Aston Carter / Willis Towers Watson

(2021-10 - 2022-11)

• Assisted participants with pension, health, and welfare benefit plans.
• Resolved customer inquiries while maintaining HIPAA compliance and data security.
• Explained complex benefits information in a clear and customer-friendly manner.

Private Caregiver - Confidential Company

(2019-09 - 2021-10)

• Provided personal care, transportation, medication assistance, and companionship.
• Managed appointments, errands, meal preparation, and household support.

Summer Student Records Technician - Method Schools

(2019-06 - 2019-08)

• Managed student records, enrollment documentation, and data entry.

Medical Receptionist - McKesson / Vantage Oncology

(2017-10 - 2018-04)

• Scheduled appointments, verified insurance, and managed patient intake.
• Processed referrals, authorizations, and medical records requests.

Administrative Account Representative - Rose International / Kaiser Permanente

(2016-09 - 2017-02)

• Processed Medicare enrollments and plan changes.
• Verified member information and updated records.

Customer Service Support Representative - Laboratory Corporation of America (LabCorp)

(2016-03 - 2016-07)

• Assisted providers and patients with laboratory testing information.
• Managed high-volume calls and time-sensitive requests.

Patient Service Representative / Scheduler - Aerotek / TriWest Healthcare Alliance

(2015-12 - 2016-03)

• Scheduled specialty appointments for veterans.
• Coordinated referrals and provider communications.

Customer Service Representative II - Aerotek / GreatCall, Inc.

(2014-06 - 2015-08)

• Provided customer support, billing assistance, and technical troubleshooting.
• Trained new team members and supported customer retention efforts.

High School Diploma - Rancho Vista High School (1999 - 2003)