Apple Specialist (Part-Time) - Apple - Bellevue, WA
(2026-05)
- Analyze customer needs across Apple's hardware and services ecosystem to deliver consultative recommendations, consistently meeting Apple Retail's performance benchmarks.
- Translate Apple Intelligence and on-device AI capabilities for a diverse customer base, converting complex technical concepts into clear, accessible guidance.
Sales Floor Lead & Apple Certified Advisor - Best Buy - Bellevue, WA
(2024-10 - 2026-05)
- Drove a 69% increase in Apple hardware sales within the first year through expert product knowledge and strategic promotional execution; ranked among the top 1% of Best Buy sales associates nationally.
- Tracked and reported branch revenue, attachment rates, and safe funds daily through Power BI, translating performance data into actionable insights for store leadership.
- Promoted to Sales Floor Lead within the first year; directed daily team briefings and floor operations for 15–25+ associates.
- Trained 15+ new associates on Apple hardware, PC, and Copilot systems through structured one-on-one and group sessions.
Vice President of Finance - Alpha Kappa Psi, Professional Business Fraternity - Seattle, WA
(2024-10 - 2025-10)
- Rebuilt the chapter's financial infrastructure after inheriting disorganized cash flows and critically low funding, restoring budget visibility across $10,000+ in annual transactions.
- Produced monthly financial reports with supporting data visualizations for the executive board, transforming raw transaction data into decision-ready summaries.
- Built Excel dashboards tracking cash flow, dues compliance, and budget allocation across 50+ member accounts.
- Secured corporate fundraising partnerships with Ivar's, the Seattle Mariners, and Chipotle to strengthen chapter funding.
Inventory Specialist - City Mill - Honolulu, HI
(2022-01 - 2022-05)
- Reorganized overrun warehouse and sales-floor inventory, improving operational efficiency by 30% through systematic process redesign.
