Medical receptionist
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I am a dedicated and reliable professional with over 20 years of experience in customer service. I take pride in providing exceptional support, maintaining a positive attitude, and building strong relationships with customers. I am consistently punctual, committed to showing up on time, and bringing my best to every shift. I truly enjoy the work I do and strive to create a welcoming and helpful experience for every customer I assist.
2014 – 2025
Assisted patients with check-ins, scheduling, phone support, and front-desk operations while providing excellent customer service in a medical setting.
2010 – 2014
Handled inbound and outbound calls, negotiated payments, and maintained accurate account records in a fast-paced collections environment.
2008 – 2010
Managed customer accounts, resolved past-due issues, and provided professional support to help customers get back on track with payments.
2006 – 2008
Assisted customers with products and services, processed sales, and delivered quality customer support both in person and over the phone
Mountain States Technical Institute – Phoenix, AZ
Certification in Data Entry and Word Processing
Completed at 2574 W. Indian School, Phoenix, AZ
North High School – Phoenix, AZ
1101 W. Thomas, Phoenix, AZ
