Lily Patten

Dedicated Registered Veterinary Technician with one year of hands-on clinical experience. Highly proficient in venipuncture, anesthesia monitoring, digital radiography, and comprehensive client education. A compassionate professional committed to delivering excellent patient care and supporting a collaborative veterinary team.

Veterinary Technician at Pet Health Center (2025-07 – Present)

• Administrative Support tasks by managing high-volume appointment scheduling and client triage through Cornerstone.
• Maintain digital record-keeping systems for patient check-ins and medical documentation to ensure 100% data accuracy.
• Manage pharmacy inventory and ensure all pharmaceutical requests are fulfilled.
• Ensure patient safety through diligent anesthesia monitoring and clinical documentation.
• Executed weekly and monthly equipment maintenance logs for IDEXX hardware, minimizing analyzer downtime and service calls.

Veterinary Technician Intern at Frey Pet Hospital (2024-05 – 2024-07)

• Maintained clean and organized environments to support operational efficiency and facility standards.
• Administrative Support tasks by managing high-volume appointment scheduling and client triage through Avimark.
• Assisted licensed veterinarians in physical examinations, administering vaccines, and providing specialized nursing care for both canine and feline patients.

Inshop at Jimmy John's (2021-05 – 2023-06)

• Utilized Computer Proficiency to master POS systems for high-speed transaction processing and accurate order entry.
• Maintained high standards of customer service and operational workflow during fast-paced peak business hours.
• Resolved customer complaints promptly and professionally while ensuring adherence to corporate service protocols.
• Managed currency and credit card record maintenance through precise daily reconciliation and financial reporting.

A.S. in Veterinary Technology – Kirkwood Community College (2023-06 – 2025-05)

– Grinnell-Newburg Community High School (2021-05)