Lindsey Brown

With more than 15 years of experience in customer service, contract coordination, account management, and operational support, I bring a strong blend of relationship-building, empathy, understanding, compliance awareness, and process management. I am familiar with tools such as xchange, mycase, and other research techniques that will be very beneficial in my role. Throughout my career—including roles in legal services, social services in the COSSUP, and office operations—I've consistently been trusted with sensitive information, complex client cases, and high-volume workflows.

I thrive in environments where accuracy, communication, and cross-functional collaboration matter.

Legal Services Support - Rocket Lawyer

I supported clients with document assistance, account changes, and service guidance while maintaining detailed records and confidentiality.

Office Manager

I managed insurance claims, processed accounts receivable/payable through QuickBooks and Salesforce, and reviewed vendor agreements to ensure alignment with company policies.

Account Executive

I negotiated scopes of work and built a reputation for professionalism, empathy, and reliability.

Social Services - COSSUP

I coordinated care plans in a correctional setting.

Associate's Degree - Criminal Justice - Weber State University