Lisa Manfredi
Customer service professional focused on greeting all customers in a friendly, welcoming manner
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About
Customer service professional focused on greeting all customers in a friendly, welcoming manner. I am currently seeking added responsibilities to help a restaurant or beverage operations run smoothly. I am a flexible Beverage Server/Bartender who excels in a fast-paced environment looking for a position with growth opportunities.
My exemplary work performance lead me to be chosen to participate in the LEAP Management Program at Foxwoods Resort Casino. I am excited to put to use what I have learned and begin the next phase of my career.
Experience
Beverage Server at Foxwoods Resort Casino (1993-09 – 2026-07)
- Demonstrated integrity and honesty while interacting with guests, team members and managers.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Cross-trained and coordinated scheduling with team members to ensure seamless service.
- Followed food safety procedures according to company policies and health and sanitation regulations.
- Reported to all shifts wearing a professional uniform.
- Reported to each shift on time and ready to work.
- Performed all position responsibilities accurately and in a timely manner.
Education
License in Cosmetology – Albert Beatrice Beauty School (1987-01)
Certification in Food and Beverage Management – ServeSafe Manager (2030-11)
College in Management Studies in Beverage Management – Eastern Gateway Community College (2021-01 – 2022-01)
High School Diploma – Waterford High School (1976-09 – 1984-09)
