Livier Lynch

The Patient Care Coordinator works in a call center environment, promptly answering calls using positive, clear communication to provide patient-focused service and a positive impression of the organization. Assists callers with appointment scheduling, obtain patient demographics, insurance and financial information. Process incoming referrals, verifying benefits, eligibility and authorization for both new and established patients.

Coordinate and respond to patients and referring providers concerns in a timely manner and ensure patient satisfaction. Execute outbound calls or electronic task to assist with providing outpatient radiology related services.

Patient Care Coordinator at Steinberg Diagnostic Medical Imaging (2024-05 – Present)

The Patient Care Coordinator works in a call center environment, promptly answering calls using positive, clear communication to provide patient-focused service and a positive impression of the organization. Assists callers with appointment scheduling, obtain patient demographics, insurance and financial information. Process incoming referrals, verifying benefits, eligibility and authorization for both new and established patients.

Coordinate and respond to patients and referring providers concerns in a timely manner and ensure patient satisfaction. Execute outbound calls or electronic task to assist with providing outpatient radiology related services.

Amazon Picker at Amazon Fulfillment Center (2013-10 – 2017-04)

• Dispatching of goods after proper inspection of the goods for further processing.
• Maintaining the safety guidelines and complying with occupational health while working.
• Packing products with bubble wraps and sealing them.
• Reporting any kind of problem arising to his/her superior or invigilator.
• Making sure that the packaged goods are weighed and labeled properly.
• Record all the packaging information manually and enter it into the database.
• Enter the status of the product into the predefined database.
• Inspecting that the product is not damaged and make sure that it is in its best condition.

Medical Assisting at We Win For Health (2009-09 – 2010-09)

• Making and Scheduling Appointments
• Calling Patients
• Taking Vitals
• Intaking Patients
• Administering Vaccines
• Ordering Labs
• Filing
• Sanitizing
• Cleaning
• Ordering Inventory

Medical Assisting at La Canada Pediatrics (2007-07 – 2009-07)

• Escorting patients to exam rooms
• Taking and recording vitals, such as temperatures and height and weight measurements
• Taking and recording medical histories
• Preparing patients and parents for examinations and medical procedures
• Worked with special needs children
• Providing assistance to physicians during exams.
• Scheduled And Assisted In Circumcisions
• Administered Vaccines
• Kept track and Ordered Inventory
• Referrals
• Supervised And Trained
• Sanitized
• Autoclaved
• Cleaned
• Filed
• Answered and made calls

M.A. in Medical Assisting – Academy Of Healing Arts (2007-01 – 2008-01)