Liz Devine

I have performed many roles in the technology field for 30+ years. I am looking to transition from tech leadership to support and coordination roles. I excel at problem solving and attention to detail.

Production Support Manager/Sr. Application Administrator at Harte Hanks for 7 years (remote)

• Directed 24/7 customer-facing support team
• Responded to incoming support requests across phone/email systems
• Maintained high service standards and tracked client inquiries

• Provided second-level client and systems support
• Collaborated with operations team to ensure timely communication

• Supervised service-focused teams and led support functions
• Delivered client training and support on technical solutions

BS at Merrimack College