Liz Fuentes
Cafeteria Assistant
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About
Detail-oriented professional with 7 years of experience in operations, scheduling, and records management. Proven ability to manage inventory, reduce loss by 15%, and develop Standard Operating Procedures. Possesses strong customer service and communication skills, honed through coordinating calendars and addressing client inquiries. Eager to leverage organizational expertise and commitment to a safe environment to support student nutrition services at Hillsborough County Public Schools.
Experience
Records & Billing Coordinator - BluePearl Veterinary Hospital - Tampa
(2022-02)
- Managed over 1,000 electronic medical records with exceptional accuracy.
- Scheduled appointments and coordinated calendars for a multi-doctor practice.
- Addressed a high volume of incoming phone calls, providing dedicated customer support.
- Facilitated client check-in and check-out procedures efficiently.
- Processed billing, submitted insurance claims, and handled all payments.
- Responded promptly to emails and client inquiries.
- Ensured strict adherence to HIPAA regulations in all documentation and processes.
Operations & Scheduling Specialist - Chuck E. Cheese - Tampa
(2013-01 - 2019-11)
- Orchestrated staff scheduling for a team of over 30 employees.
- Oversaw inventory management, successfully reducing loss variance by 15%.
- Provided robust support for customer service operations.
- Developed Standard Operating Procedures (SOPs) for employee training and operational audits.
- Received the Leadership Award in 2018 for outstanding performance and dedication.
Education
Certification - Supervisory Leadership - Educative Center 'El Reddentor'
