Independent Content Creator
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Maximizing data opportunities to create better outcomes for businesses and non-profits.
(2021-01)
Contracting Social Media Consulting/ Events Management - Omaha, NE
(2018-05)
Contracted with non-profits to provide content creation to promote events online to increase brand awareness, membership conversions, and event participation. Worked with city for street closure permits. Managed street closure and delegated tasks to employees and volunteers. Managed vendors and growth of street closure as participation grew. Used Asana for program management.
Quality Assurance Analyst - TPG Telemanagement - Omaha, NE
(2019-02 - 2021-01)
Collected data and analyzed phone calls for American Express International Business clients. Forecasted clients needs to create better outcomes for American Express International Business. Was required to go through annual American Express International Security training.
Interviewer - Gallup - Omaha, NE
(2017-05 - 2019-02)
Conducted surveys and data input for many different lines for Gallup as well as supported special business surveys and bank surveys. Pay was commission based and required excellent customer service skills to finish surveys. Achieved recognition for outstanding performance.
General Manager - CaliCommons - Omaha, NE
(2016-08 - 2018-08)
Coordinated and ran open hours at the art gallery. Developed events and marketing materials to create community engagement and foot traffic. Did community outreach to find other artists to hold events in space. Utilized Facebook and email marketing to advertise events.
Marketing Analyst - RenMind - Omaha, NE
(2015-05 - 2017-04)
Planned marketing content for numerous clients for blogs, Facebook, and email campaigns. Largest client was a property inspection franchise. Managed wordpress sites for clients. Analyzed email opener rates and used A/B testing to create better opening outcomes. Researched and created copy that was optimized for SEO. Set up Zendesk customer service funnel to support customer service questions.
Bachelor of Arts - French - University of Nebraska at Omaha