Lorena McElwain
TRANSFORMATIONAL BUSINESS OPERATIONS EXECUTIVE
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About
Transformational, Purpose-Driven C-Suite Leader who leverages a visionary mindset, innovative strategic thinking, multilingual communications skills, and a data-driven approach to navigate organizational landscapes for immediate and long-term impact. Skilled in advancing strategic vision through diverse stakeholder coalitions.
Experience
Transforming Organizational Culture: Innovated customer-centered transformation initiative
- Aligned safety and health goals to strategic plan
- Reduced workplace injury/illness in meat and poultry plants by 3%
- Cut lost production by 1%
- Realized $1.3 million in cost avoidance
- Achieved 6% all-time low vacancy rate for food inspectors, accounting for 80% of 10,000 employees
- Reduced costs associated with employee grievances from $730K to $240K
- Increased timeliness of grievance investigations from 77% to 96%, exceeding 90% regulatory goal
- Slashed average accommodations processing time from 60 to 23 days, exceeding policy goal of 30 days in light of increased volume from 40 cases per year to 360 cases per month with no staff increases
- Achieved strategic alignment to mission, operating budget, and program performance
- Standardized budget calls and data for effective budget formulation
- Increased mediation participation from 0% to 90% and success rate from 0% to 80%
- Reduced disability as basis in employee complaints from 75% to 8% in one year
- Defined and measured translation as source of survey error
- Established the world’s first pre-testing guidelines for questionnaire translations
- Increased data validity for national surveys and the decennial census
Education
Master of Arts, the University of Texas at El Paso | 1998
Bachelor of Arts, the University of Texas at El Paso | 1995
Certificate in Organizational Cultural Transformation, Wharton School of Management | 2010
Key Executive Leadership Program, American University | 2009
Managing for Results, USDA Graduate School | 2006
Managing Projects in Organizations, George Washington University | 2002

