Unarmed security officer, call center
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Hard worker, charming, charismatic, easy to work with, educated, team player, positive attitude but will stand up for what's right, compassionate, empathetic and sympathetic towards others, understanding, looking to learn to advance in my position, always willing to assist others. All these skills listed helped me gain over 10 years experience in customer relations and service as well as in my security officer position, and supervisor of ticket specialist with a team of 12 other ticket specialists at Ford Field.
Ford Field - ticket specialist supervisor, directed guest to their suites or seats, assisted police with ejection unruly guest out of the stadium.
Event security supervisor - making sure security properly checked guest and bags, making sure guest are safe while going through the entry process.
Security officer - gate guard - signed visitors, tenants, and employees who were not able to key scan to enter Brewery Park. Foot patrol, observe site and inside/outside perimeters of the site, prepare daily reports, incident report (if needed), answer and transfer phone calls, monitor lobby, sign in deliveries.
Call center - answer inbound calls from people looking for assistance with available employment opportunities in their local and surrounding area.
High School diploma and some college
