Lori Molina
Customer Service
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About
Experience in customer service and elderly care. Established record of reliability, and creating positive rapport with customers, residents, family and staff. Focused on empathetic customer service and or elderly patient care. Trustworthy professional experienced in diverse settings.
Experience
Dining Sever at Cogir Senior Living (2023-05 – 2026-09)
- Greet residents and guests
- Take meal orders and deliver promptly
- Prepare Dining Room for meal service
- Clear tables promptly after meals
- Report resident Feedback
- Follow food safety standard
Caregiver at The Commons at Union Ranch (2022-02 – 2023-01)
- Meal and feeding support
- Social interaction
- Reading, games and activities
- Dressing assistance
- Assisted Hospice residences
Caregiver at Visiting Angels (2021-03 – 2021-11)
- Meal and feeding support
- Social interaction
- Reading, games and activities
- Dressing assistance
- Anxiety reduction
Caregiver at Abiding Home Care Services (2020-04 – 2021-03)
- Meal and feeding support
- Social interaction
- Reading, games and activities
- Dressing assistance
- Anxiety reduction
Caregiver at Compassion Crest (2018-04 – 2019-08)
- Meal and feeding support
- Social interaction
- Reading, games and activities
- Dressing assistance
- Anxiety reduction
Server at Lakeline Oaks Resorts Lifestyle Communities (2015-11 – 2017-03)
- Set up tables in dining room for various meals for the residents
- Served residents beverages and other items as requested and delivered meals to the resident’s apartments
Medical Records Indexer at Kaiser Permanente (2002-04 – 2012-07)
- Attention to detail
- Medical record review for compliance
- Prepping, storing and retrieving Patient health records
