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Louisa Schnaithmann

Louisa Schnaithmann

Reference and Adult Programming Assistant

Talent
Plymouth MeetingMember since August 2, 2026
Integrated Library System (ILS)Reference servicesReader's advisoryWebExMicrosoft TeamsRecords managementCustomer service
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Integrated Library System (ILS)Reference servicesReader's advisoryWebExMicrosoft Teams

About

Provides reference services to patrons, including answering a variety of reference questions, reader's advisory/book recommendations, and technology help. Independently runs several library programs for adults, including a weekly English Language Learners (ELL) conversation group within a multilingual classroom setting. Keeps accurate statistics for both the reference desk and adult programs.

Experience

Reference and Adult Programming Assistant at Tredyffrin Public Library (2026-01 – Present)

  • Provides reference services to patrons, including answering a variety of reference questions, reader's advisory/book recommendations, and technology help.
  • Independently runs several library programs for adults, including a weekly English Language Learners (ELL) conversation group within a multilingual classroom setting.
  • Keeps accurate statistics for both the reference desk and adult programs.
  • Assists with circulation duties in both the children's and adult departments as needed.
  • Communicates frequently with colleagues to help library operations run smoothly.

Circulation Assistant at Tredyffrin Public Library (2024-01 – 2026-01)

  • Used an Integrated Library System (ILS) to assist patrons with check-ins/checkouts of library materials.
  • Provided exceptional customer service to all patrons.
  • Escalated appropriate inquiries to the Circulation Manager as needed.

Records Management Specialist at Booz Allen Hamilton (2019-01 – 2021-01)

  • Collaborated with clients at the Environmental Protection Agency to reduce the paper footprint in anticipation of an upcoming office move.
  • Logged client transactions and wrote monthly progress reports.
  • Used WebEx and Microsoft Teams to conduct virtual meetings with clients and colleagues to discuss project changes and challenges.

Education

Bachelor of Arts in Theatre – Temple University (2012-01)

Skills

Reference and Adult Programming Assistant

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