Louisa Schnaithmann
Reference and Adult Programming Assistant
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About
Provides reference services to patrons, including answering a variety of reference questions, reader's advisory/book recommendations, and technology help. Independently runs several library programs for adults, including a weekly English Language Learners (ELL) conversation group within a multilingual classroom setting. Keeps accurate statistics for both the reference desk and adult programs.
Experience
Reference and Adult Programming Assistant at Tredyffrin Public Library (2026-01 – Present)
- Provides reference services to patrons, including answering a variety of reference questions, reader's advisory/book recommendations, and technology help.
- Independently runs several library programs for adults, including a weekly English Language Learners (ELL) conversation group within a multilingual classroom setting.
- Keeps accurate statistics for both the reference desk and adult programs.
- Assists with circulation duties in both the children's and adult departments as needed.
- Communicates frequently with colleagues to help library operations run smoothly.
Circulation Assistant at Tredyffrin Public Library (2024-01 – 2026-01)
- Used an Integrated Library System (ILS) to assist patrons with check-ins/checkouts of library materials.
- Provided exceptional customer service to all patrons.
- Escalated appropriate inquiries to the Circulation Manager as needed.
Records Management Specialist at Booz Allen Hamilton (2019-01 – 2021-01)
- Collaborated with clients at the Environmental Protection Agency to reduce the paper footprint in anticipation of an upcoming office move.
- Logged client transactions and wrote monthly progress reports.
- Used WebEx and Microsoft Teams to conduct virtual meetings with clients and colleagues to discuss project changes and challenges.
Education
Bachelor of Arts in Theatre – Temple University (2012-01)