Lourdes Jankovic

Payroll Director with 6 years in that role and 12+ years of payroll/HR/benefits experience.

Payroll Director at Youfit Gyms (2020-10 – 2026-10)

• Prepare and process bi-weekly payrolls for field, corporate and executive pay groups
• Managing all aspects of the payroll process, such as approving transactions
• Ensure time clocks are accurate and have been reviewed and approved by staff and supervisors
• Auditing payroll transactions to ensure accounts, payment dates and taxes are accurate and up to date
• Review Time Off Request for pay period being processed and remind supervisors to approve and/or deny as needed
• Calculate bonuses and commission pay using various Excel formulas and compensation plans
• Calculate manual payroll for trainers
• Answer questions and resolve issues regarding payroll
• Ensure compliance with company policies, relevant industry regulations, tax and deduction laws
• Prepare payroll reports for finance, management, and annual independent audits
• File tax registrations for new states, local tax profiles, and tax configuration with payroll system
• Ensure all tax accounts/taxes are filed quarterly/monthly as needed and resolve any tax issues with agency
• Keep abreast of changes to, and monitor compliance with state and federal laws and regulations in areas of wage and hour, and EOE
• Assist in annual 401k audit
• Responsible for annual Workers' Compensation audit
• Maintaining payroll GL and resolving any issues and/or questions from finance

Sr Benefits Manager at Youfit Health Clubs (2014-06 – 2020-10)

• Administration of Medical, Dental, Vision, Basic & Voluntary Life, 401K, COBRA
• Manage and communicate benefit information to current employees
• Liaise with managers to resolve employee questions around benefit packages
• Communication eligibility status of new hires and current employees to managers
• Execute administrative processes to ensure benefit plans operate in compliance with federal policies and company standards
• Responsible for safeguarding confidential records and handling sensitive information
• Research and resolve membership enrollment concerns and questions
• Responsible for reporting WC injuries and subsequent claim follow-up
• Process invoicing for insurance plans and reconciliation of bills
• Audit & enter payroll deductions for premiums such as medical dental, vision, and supplemental benefits
• Process health benefits court orders such as Medical Support Orders, Qualified Medical Child Support Orders (QMCSO) and National Medical Support Notices (NMSN)
• Notifying 3rd party administrator of qualifying events for COBRA administration

Human Resources Associate at FlatRate Moving (2013-01 – 2014-01)

• Translating memos from English to Spanish
• Screening applications, scheduling interviews and performing initial candidate interviews
• Maintaining and creating employee personnel and driver files
• Reviewed employee files and executed disciplinary actions
• Scheduled road tests, drug tests and medical card examinations for potential and current drivers in connection to Federal Motor Carrier Safety Administration
• Scheduled and coordinated new hire orientation class
• Knowledgeable on I9 compliance and EEOC reporting
• Preparing new hire paperwork and leading new employees through the orientation process
• Provided secretarial support by entering data, formatting and printing relevant information; answering and directing calls; relaying messages; maintaining equipment and supplies
• Responsible for posting advertisements for open positions
• Maintained employee confidence and protected operations by keeping human resource information confidential
• Collected appropriate payroll information and submitted to Payroll Department

Paralegal Certificate in Paralegal Studies – Queens College, CUNY (2010-10 – 2012-05)

Bachelor's Degree in Business Administration and Human Resource Management – Herbert H. Lehman College, CUNY (2008)