Love Peace
Phlebotomist
Talent
HumbleMember since August 4, 2026
ManagementProblem solvingCommunicationLeadershipResolving customers' complaints via email and phoneOnboarding new customers
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ManagementProblem solvingCommunicationLeadershipResolving customers' complaints via email and phone
About
Detailed-oriented professional with a strong background in customer service. Skilled in active listening data entry, consistently resolving customer complaints and collaborating with teams to enhance communication efficiency. Ready to apply skills to drive satisfaction and operation success.
Experience
Customer service rep at Sunnova (2024-03 – 2025-12)
- Increased customer retention
- Reduced fraudulent charges
- Improved product recommendations and increased sales
Education
Cyber Security – Lone Star College (2030-12)
Certificate – IDC Phlebotomy Learning Center
Notary – National Notary Association
Skills
Phlebotomist
