Isabella Dawn

Certified Medical Assistant and Phlebotomist with extensive experience in clinical, psychiatric, primary care, and traveling healthcare settings. Skilled in venipuncture, point-of-care testing, EKGs, wellness screenings, medication management, and patient triage. Proficient in eCW, EPIC, Quanum, and other EMR systems while providing accurate, compassionate patient care.

TRAVELING MEDICAL ASSISTANT at EASYHEALTH (2025-06 – 2026-11)

• Performed point-of-care testing, including UA, DBS, A1C, KED, and eGFR, using established clinical procedures to support patient screenings
• Obtained patient vitals using accurate measurement techniques, supporting comprehensive assessments during traveling medical visits
• Performed OMW BD testing for female patients ages 65–74, following screening protocols to support preventive care services
• Performed DEA exams for diabetic patients requiring digital diabetic eye exams, supporting early detection of potential complications
• Utilized the EasyTech EMR system, also known as Curitics, to document patient information and clinical testing results

CERTIFIED MEDICAL ASSISTANT at JPC HARRIS COUNTY JAIL JOINT PROCESSING CENTER (2025-02 – 2025-02)

• Performed basic Medical Assistant duties within the Joint Processing Center of Harris County Jail in Houston, TX, supporting daily patient care operations

PHLEBOTOMIST II at QUEST DIAGNOSTICS (2024-05 – 2024-06)

• Performed routine blood draws using established phlebotomy procedures to obtain quality specimens for diagnostic testing
• Performed capillary and venipuncture blood collections, applying collection and patient-care techniques to support accurate laboratory results
• Performed point-of-care testing and UA testing, following clinical protocols to support timely patient screening and evaluation
• Packaged and prepared laboratory specimens for transport to the corporate laboratory, maintaining organized handling procedures throughout processing
• Contacted patients concerning laboratory results, using clear communication to provide follow-up information and support continuity of care
• Utilized the Quanum EMR system to document patient information, specimen-related details, and laboratory communications

Certified Medical Assistant at D A P A (2023-09 – 2024-01)

• Filled patient medication boxes using organized medication-management procedures to support accurate dispensing schedules
• Dispensed patient medications according to established procedures, supporting timely access to prescribed treatments
• Collected medication copays and sent payments to the pharmacy, supporting accurate financial processing and prescription fulfillment
• Sent prescriptions to the pharmacy for refills, helping maintain continuity of patient medication schedules
• Sent new prescriptions to Administrative to fill, coordinating internal processing for timely medication preparation

Float Certified Medical Assistant and Phlebotomist at WellMed (2022-11 – 2023-04)

• Triaged patients by taking vital signs and entering results into the eCW EMR system, supporting efficient clinical assessment and documentation
• Performed EKG testing and phlebotomy using established clinical procedures to support diagnostic evaluation and patient care
• Performed urinalysis, Strep, and Flu testing, following point-of-care protocols to support timely identification of patient conditions
• Checked patients in for appointments and collected copays and coinsurance payments, supporting efficient front-office operations
• Checked out patients after appointments and managed end-of-day balances, supporting accurate visit completion and financial reconciliation

Certified Medical Assistant and Phlebotomist at Affiliates of Family Medicine (2022-08 – 2022-10)

• Roomed patients for primary care and hormone replacement therapy appointments by obtaining height, weight, BP, temperature, menstrual cycle, medication, medical, surgical, and hospitalization histories
• Performed preliminary televisits to prepare patients for telephone appointments with the primary care physician, supporting efficient clinical workflows
• Performed CLIA testing for Strep, COVID+Flu, and Flu using the Sofia machine, following point-of-care procedures to support timely screening
• Administered influenza, TDaP, and therapeutic injections using established clinical protocols to support preventive and treatment services
• Utilized the eCW EMR system to document patient histories, clinical assessments, testing, and treatment information

Psychiatric Medical Assistant at The Harris Center for Mental Health and IDD (2021-07 – 2022-05)

• Roomed patients for psychiatric and therapy appointments by obtaining height, weight, BP, temperature, menstrual cycle, smoking history, and medication lists, supporting complete clinical assessments
• Performed routine blood draws, urine drug screenings, pregnancy testing, and EKGs using established procedures to support psychiatric patient evaluation
• Specialized in working with psychiatric patients diagnosed with ADD/ADHD, ASD, and other mental disorders, applying patient-centered communication to support care delivery
• Verified patients by name and date of birth, labeled specimens, and stored laboratory samples for CPL collection, supporting accurate specimen processing
• Utilized EPIC EMR systems, Microsoft Word, a multi-line phone system, email, and typing skills of 182 wpm to support clinical documentation and communication

Travelling Certified Medical Assistant and Phlebotomist at WellMed Medical Management (2021-04 – 2021-08)

• Traveled to Harris and outlying counties for health fairs and patient home visits, performing preventive wellness screenings to support community-based care
• Collected KED and CKD-UMA/CR urine specimens and performed straight-stick, butterfly, and capillary venipuncture for CM, A1C, CMP, and PTH testing
• Performed depression and dementia screenings, obtained vitals, and conducted DPN neuropathy testing to support comprehensive preventive assessments
• Performed QuantaFlo circulation differential testing, CDC Retina/Hubble eye exams, and DEXA bone density testing using specialized screening equipment
• Accessed patient charts using ECW and EPRG programs, supporting accurate documentation of mobile clinical services and screening results

Medical Assistant (Certificate) – The College of Health Care Professions