Lovely Dream

I am well experienced in customer service. I know how to work with people. I am a great leader. I have had the opportunity to experience a leadership role as an assistant manager, I have had 2 year experience in assistant management.

I am a dependent person I am on time and well organized. I'm applying for a position at your company. Based on the posted description, I'm confident that I am fully qualified for the position and will be a strong addition to your team.

I have over 5 plus year experience in customer service representative so I am very confident in this role.

Customer Service Representative at Tru Green (2017-03 – 2019-12)

• I handled inbound and outbound calls concerning lawn care.
• I paid customer bill
• Set up lawn treatment appointments
• Answered questions or concern

Assistant manager at Citi Trends (2020-06 – 2023-02)

• I was able to experience my first manager role position.
• I learned more about stocking and inventory I lead a team. I handled returns and keeping store organized sit the help of my team I learned leadership, not only leadership but it Also help me learn organizational skills and how to conduct a team of people.

Customer service representative at Concentrix (2023-03 – 2026-01)

• I was accepting inbound calling no outbound
• Helping customer with Phone bills and internet service
• Restoring lines also.
• Answering customers questions and concerns.
• Go wing the customer a positive and helpful experience.

GED – Gary adult high school (2019-08 – 2022-04)