Loveth Joy

A detail-oriented Transportation and Freight Audit professional with 3+ years of experience in high volume freight invoice processing, freight quoting, and invoice reconciliation within logistics environments. Proven expertise in auditing freight invoices against contractual rates, resolving carrier discrepancies, and supporting month-end accrual. Hands-on experience with OTM, PeopleSoft and other TMS platforms.

Strong analytical, Excel and cross-border transportation knowledge with a collaborative deadline driven approach.

Freight Audit Analyst - Canadian Tire Corporation

(2025-08)

• Collaborate closely with internal transportation and operations teams to address recurring rate issues, improve invoice accuracy, and strengthen audit controls.
• Support compliance across international cross-border freight movements through audit and validation of carrier agreements and accessorial charges.
• Utilize Oracle Transportation Management (OTM), PeopleSoft, and other TMS platforms to validate freight movements, accessorial charges, and billing accuracy.
• Prioritize urgent invoices and carrier inquiries in a high volume processing environment while consistently meeting service level targets.
• Investigate invoice variances and work directly with domestic and cross-border carriers to resolve billing disputes and secure accurate cost recovery.
• Analyze, audit, and reconcile freight invoices against contractual rate agreements, tariffs, and shipment data to identify discrepancies, overcharges, and billing errors.

Freight Quoting & Pricing Associate - Ceva Logistics

(2022-06 - 2024-08)

• Prepared client proposals by compiling and presenting Request for Quotation (RFQ) comparisons in detailed forms, evaluating up to 4 supplier options per project, and supporting informed client decisions that improved procurement efficiency by 15%.
• Confirmed freight quotes and validated corresponding invoices to ensure accuracy; matched invoice details with original quotes before forwarding to finance for processing.
• Coordinated with over 15 suppliers to secure competitive freight quotes, ensuring timely deliveries and cost efficiency.
• Monitored logistics trends and carrier performance to identify opportunities for cost savings and operational improvements, contributing to a 10% improvement in delivery efficiency.
• Ensured accuracy in freight pricing, documentation, and contract terms, minimizing discrepancies and improving procurement efficiency by 20%.

Inventory Coordinator - Quantore B.V

(2021-01 - 2022-05)

• Managed inventory and logistics operations, ensuring accurate stock levels and compliance with warehouse guidelines.
• Reviewed and processed inventory documentation, verifying stock levels and transaction records to ensure compliance with operational guidelines.
• Entered, tracked, and analyzed logistics data, supporting efficient warehouse operations and minimizing discrepancies by 15%.
• Engaged with internal teams and external partners to validate shipments, and support operational efficiencies.

Transportation & Dispatch Coordinator - Myle Transportation

(2018-09 - 2020-12)

• Worked closely with internal teams and carriers to resolve real-time logistics challenges, ensuring customer service standards were met.
• Monitored GPS systems for 30+ drivers daily, ensuring on-time arrivals and safety, reducing delivery delays by 15%.
• Resolved driver inquiries and customer calls efficiently, ensuring most issues were addressed in a timely manner, improving overall response time and customer satisfaction.
• Maintained accurate records of over 100 dispatches, call logs, and locations daily, supporting a 98% operational efficiency rate.

MSc - Management of Foreign Economic Activity - State University of Trade and Economics

Postgraduate Certificate - Project Management - Sheridan College