Senior Director of Product, Payment, Identity, and Integrations - Guild Education - Denver, CO - Remote
(2026-01 - 2026-05)
- Drove 10% conversion lift by shipping a suite of HRIS integrations that accelerated client acquisition and retention.
- Defined the cross-company vision for agentic AI collaboration, scoping use cases and interaction modalities.
Senior Director of Product, Data, Payment, and Identity - Guild Education - Denver, CO - Remote
(2024-03 - 2025-12)
- Accelerated product delivery speeds post-RIF by leading a 25-person product and engineering organization in a GM capacity.
- Transformed enterprise payment infrastructure routing $1B+ annually, achieving 100% accuracy and eliminating 1,000+ operational hours.
- Boosted contract renewals and increased customer satisfaction by 20% by transforming data and reporting to a product-driven function.
- Unlocked new AI market opportunities by shipping an AI Ops platform supporting classical ML, edge AI, and agentic workflows.
- Drove multi-product expansion and revenue growth through an Identity Management system, unlocking +$15M in net-new ARR.
Director, Strategic Initiatives - Data Axle - Dallas, TX - Remote
(2021-05 - 2023-12)
- Increased conversion rate from 3.5% to 5.7% by mentoring teams on A/B testing and technical diagnostics, and by influencing engineering leadership to adopt new infrastructure.
- Unlocked $10M in net-new ARR by turning around a failing contract and identifying an ABM product opportunity.
- Modernized enterprise ML infrastructure by migrating models to Databricks with CI/CD, slashing operational OPEX by 50%.
Senior Product Manager - Experimentation - Sony Interactive Entertainment (PlayStation) - San Francisco, CA
(2018-11 - 2021-05)
- Architected Sony's Univex experimentation platform, scaling internal A/B testing infrastructure to support 100M+ global PS4/PS5 users.
- Optimized over $500M in annual revenue by partnering with UX/UI teams on PlayStation Store conversion strategies.
- Mitigated strategic risk for new PS5 ecosystem launches by executing predictive testing on the legacy PS4 user base.
Director of Insights and Data Products - Shopkick, Inc. - Redwood City, CA
(2015-12 - 2018-11)
- Scaled core product features, reducing user complaints from 3.9% to 2.1% while boosting Week 4 retention by 13%.
- Directed cross-functional Data Science and Analytics teams, delivering enterprise insights that informed product roadmap and GTM strategy.
- Optimized monetization and fraud-prevention systems, generating $2M in annual operational and budget savings.
Co-Founder and Head of Engineering/Product - TheNeeds, Inc. (Acquired by Shopkick, Inc.) - San Francisco, CA
(2013-01 - 2016-01)
- Built foundational NLP and early LLM architectures, scaling the platform from inception to acquisition by Shopkick.
- Provided dual CPTO leadership across tech infrastructure and product strategy, scaling organic acquisition to 1,000+ daily signups.
- Established product-market fit for the iOS app, increasing average usage time by 30% and slashing churn by 50%.
Product Manager, Consultant - Accenture - Turin, Italy
(2008-07 - 2011-08)
- Launched a targeted telecom product line that increased retention by 10% and slashed SMB cost-to-serve by 75%.
- Co-developed a 10-year strategic framework for long-term enterprise growth.
