Lue
Dedicated and compassionate professional with experience working with individuals facing mental health challenges, substance use disorders, and at-risk youth
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About
Dedicated and compassionate professional with experience working with individuals facing mental health challenges, substance use disorders, and at-risk youth. These experiences have strengthened my ability to remain patient, empathetic, nonjudgmental, and accountable in high-demand environments. I am committed to supporting clients through difficult circumstances while promoting stability, recovery, and personal growth.
Experience
Paraprofessional - James Monroe Elementary - Norfolk, Virginia
(2001-09 - 2003-08)
- Assisted Special Education instructors in small groups and various projects
- Completed Individualized Education Program for second graders with learning impairment and behavior problems
- Covered classes when needed
Volunteer - New Hope Christian Community Center - Norfolk, Virginia
(2001-07 - 2017-05)
- Assisted with Operation Blessings' initiatives, helped community members access assistance for utility bills and other essential needs
- Facilitated group discussions in collaboration with the Director of Knowledge Is Power, a girl's mentorship program, addressing topics about school bullying, academic and social dynamics, parent-child relationships and self-esteem development
Counselor Assistant - SeSentencing Options,LLC - Norfolk, Virginia
(2012-05 - 2013-05)
- Assisted certified substance abuse counselor or graduate student in facilitating anger management class when overcrowded
- Supported program operations for an at-risk girl's youth initiative by helping facilitate group discussions and executing program leader directives to promote engagement and positive development
Residential worker - Family Project - Newport News, Virginia
(2014-07 - 2015-12)
- Transported clients to Alcoholics Anonymous and Narcotics Anonymous meetings, medical appointments, and other programs
- Monitored pregnant clients' health, safety, and overall well-being
- Conducted drug screening
- Observed and documented mother and infant interactions, and incident reports
Volunteer - Southeastern Virginia ASAP - Portsmouth, Virginia
(2015-10 - 2016-06)
- Distributed cases to case managers and senior case manager based on workflow needs
- Supported overall office operations by keeping records updated and accessible
Floater - Southeastern Virginia ASAP - Portsmouth, Virginia
(2015-10 - 2016-06)
- Assisted Case manager with court related proceedings and case preparations
- Assisted clients through the process of installing an ignition interlock in their vehicles
- Safeguarded sensitive clients' information by adhering to confidentiality protocols in all environments
Home Sitter - Alzheimer's patient - Private Client - Virginia Beach, Virginia
(2023-02 - 2023-06)
- Assisted the patient with bathroom visits and monitored safety
- Maintained a safe and supportive home environment
- Prepared meals when needed
Volunteer - Faith Community - Suffolk, Virginia
(2026-02)
Overnight Shelter
- Prepared and served breakfast for shelter guests and staff
- Conducted nightly and morning headcounts
- Monitored adherence to shelter guidelines and redirected residents as needed
- Completed intake and daily documentation, including incident and behavior reports
Education
Bachelor of Arts - Journalism News Editorial Management - Norfolk State University (1998-05)
Graduate courses - Women's Studies - Old Dominion University (2010-05)
Certificate - Substance Abuse Counseling - J. Sargeant Reynolds Community College (2014-05)
