Melissa Kates

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Certified Peer Support Specialist at La Maestra Community Health Centers (2024-04 – Present)

Certified Peer Support Specialist providing mental health and recovery support services

• Developed strong rapport with clients, fostering a trusting environment to encourage open communication about personal challenges and goals.
• Assisted clients in identifying community resources and services, increasing their access to valuable support networks.
• Maintained accurate records of client interactions according to organizational guidelines, protecting confidentiality while ensuring thorough documentation for continuity of care purposes.
• Collaborated with interdisciplinary teams to develop comprehensive care plans based on clients' individual strengths, needs, and preferences.

In Home Supportive Services at Affirmative Home Care (2016-01 – 2018-01)

Provided in-home supportive services to clients requiring assistance with daily living activities and healthcare services

• Assisted clients with daily living activities, promoting independence and wellbeing.
• Performed activities designed to improve cognitive functions with supervision from healthcare experts.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.

No Degree in AODS – San Diego City College