Financial Aid Advisor - Allen School of Health Sciences - Jamaica, NY
(2025-04 - 2026-06)
- Counsel students and families regarding federal, state, institutional, and Title IV financial aid programs.
- Assist students with FAFSA completion, verification requirements, and submission of supporting documentation.
- Review and verify financial aid records for accuracy, compliance, and audit readiness.
- Package and adjust financial aid awards according to federal regulations, institutional policies, and eligibility requirements.
- Monitor eligibility, satisfactory academic progress (SAP), enrollment status, and financial aid compliance standards.
- Educate students on loan borrowing, repayment options, debt management, and financial literacy best practices.
- Resolve financial aid appeals, professional judgment requests, discrepancies, and student account issues.
- Maintain confidentiality of student financial information in accordance with FERPA guidelines.
- Utilize NSLDS, COD, and other federal financial aid systems to manage student aid records.
- Collaborate with Admissions, Registrar, Bursar, Academic Affairs, and Student Services departments to support enrollment and retention goals.
Administrative Assistant - Allen School of Health Sciences - Jamaica, NY
(2024-08 - 2025-04)
- Answer and direct incoming calls while providing professional customer service to students, faculty, and visitors.
- Welcome prospective students and assist with admissions, enrollment, and student onboarding processes.
- Maintain and update student records using CampusVue while ensuring data integrity and confidentiality.
- Support student retention and student success initiatives in collaboration with academic leadership.
- Process student status changes and maintain accurate enrollment and academic documentation.
- Schedule entrance examinations and state board testing appointments.
- Manage graduate certifications and student completion records.
- Coordinate student internships, appointments, and state board examination applications.
- Process tuition payments and maintain student account records.
- Generate past-due reports and follow up regarding outstanding balances.
- Assist with purchasing, supply management, invoicing, filing, scanning, records maintenance, and other administrative functions.
Dispatcher - Capital Contracting Solutions LLC - Bronx, NY
(2022-03 - 2024-08)
- Managed emergency and non-emergency service calls.
- Prioritized requests and coordinated field personnel schedules.
- Monitored routes and service status to ensure timely response.
- Maintained accurate records of calls, activities, and service requests.
- Communicated effectively with technicians, customers, and management.
- Updated databases and tracked operational information in dispatch software.
Assistant Manager - PSK Foodtown - New York, NY
(2014-09 - 2022-02)
- Supervised daily store operations and customer service activities.
- Managed inventory control and purchasing functions.
- Trained and onboarded new employees.
- Resolved customer concerns and maintained high service standards.
- Verified pricing accuracy and merchandising compliance.
- Maintained organized and safe work environments.
File Clerk - ASA College - New York, NY
(2022-03 - 2024-08)
- Assisted students with applications, admissions documentation, and enrollment requirements.
- Organized and maintained student files and academic records.
- Provided administrative support to management staff.
- Distributed informational materials and assisted with student inquiries.
- Maintained filing systems and ensured document accuracy and records compliance.
