Luis Marcano
IT Technician
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About
Self-taught, dedicated, and detail-oriented IT Technician with hands-on experience in computer maintenance, repair, and troubleshooting. Strong background in hardware and software installation, system diagnostics, and network support. Adept at working independently or within a team to ensure optimal system performance.
Passionate about technology with a commitment to continuous learning and professional growth. Currently studying Google's IT support certification to start with a guide to the IT industry.
Experience
Self-Taught Computer Repair at Self-Taught Computer Repair
- Diagnosed and repaired hardware and software issues on desktops, laptops, and mobile devices.
- Performed system upgrades, reformatting, and software installations.
- Assisted clients with troubleshooting network and connectivity issues.
- Provided technical support and guidance for optimal system performance.
- Built and maintained custom PCs tailored to client specifications.
Substitute Teacher and Staff at Navigator Academy (2023-08 – Present)
- Assisted students with assignments and tutoring in various subjects, including technology-related topics.
- Managed classroom environments and provided guidance for students in an aftercare setting.
- Managed Troubleshooting with iPads and Laptops.
Retail Sales Associate at Boost Mobile (2021-08 – 2021-09)
- Assisted customers with mobile device troubleshooting and setup.
- Managed inventory and provided product recommendations.
Education
High School Diploma – Poinciana High School (2020)
