Luis Marcano

Self-taught, dedicated, and detail-oriented IT Technician with hands-on experience in computer maintenance, repair, and troubleshooting. Strong background in hardware and software installation, system diagnostics, and network support. Adept at working independently or within a team to ensure optimal system performance.

Passionate about technology with a commitment to continuous learning and professional growth. Currently studying Google's IT support certification to start with a guide to the IT industry.

Self-Taught Computer Repair at Self-Taught Computer Repair

• Diagnosed and repaired hardware and software issues on desktops, laptops, and mobile devices.
• Performed system upgrades, reformatting, and software installations.
• Assisted clients with troubleshooting network and connectivity issues.
• Provided technical support and guidance for optimal system performance.
• Built and maintained custom PCs tailored to client specifications.

Substitute Teacher and Staff at Navigator Academy (2023-08 – Present)

• Assisted students with assignments and tutoring in various subjects, including technology-related topics.
• Managed classroom environments and provided guidance for students in an aftercare setting.
• Managed Troubleshooting with iPads and Laptops.

Retail Sales Associate at Boost Mobile (2021-08 – 2021-09)

• Assisted customers with mobile device troubleshooting and setup.
• Managed inventory and provided product recommendations.

High School Diploma – Poinciana High School (2020)