Luis Torres

Dedicated and experienced professional with a strong background in youth services, student support, corrections, mental health, and public safety. Skilled in behavior management, crisis intervention, conflict resolution, and community engagement. Proven ability to build positive relationships, maintain safe environments, and support individuals through guidance and structured intervention. Bilingual in English and Spanish with strong leadership, communication, and organizational skills.

JJDYS1 at Department of Youth Services (DYS)

• Monitor youth conduct and behavior to maintain safety and prevent disturbances or self-harm.
• Supervise and support youth in daily activities while ensuring compliance with agency policies and procedures.
• Provide advocacy, encouragement, and mentorship to assist youth with personal growth and successful community re-entry.
• Conduct supervision rounds, head counts, security checks, and visitor/youth searches.
• Assist youth in developing coping, social, and life skills through structured guidance and daily interaction.

Student Support (Grades 6–9) at William R. Peck Middle School

• Maintain a safe and controlled environment for students and staff.
• Monitor hallways and common areas to prevent conflicts and ensure safety.
• Respond quickly to behavioral incidents using de-escalation techniques.
• Collaborate with administration and staff to address safety concerns.
• Document incidents and maintain accurate reports.

Student Management Official at Holyoke Community Charter School

• Established clear behavioral expectations and school-wide accountability standards.
• Built positive and professional relationships with students, staff, and families.
• Reinforced positive behavior through recognition and consistent behavioral interventions.
• Maintained a structured environment that promoted student focus, safety, and responsibility.
• Assisted with conflict resolution and de-escalation strategies when addressing student behavior concerns.

Mental Health Counselor at Providence Behavioral Hospital

• Monitored and supported youth ages 6–18 with emotional and behavioral challenges.
• Led therapeutic activities and collaborated with treatment teams to support client goals.
• Implemented safety interventions when necessary to maintain a secure environment.

Direct Care Staff at The Center for Human Development (CHD)

• Supported individuals with multiple disabilities in activities of daily living.
• Provided companionship, emotional support, and life skills training.
• Encouraged independence while promoting a safe and supportive environment.
• Served as a positive role model while assisting individuals with community integration.

Lead Student Interventionist at The Center School

• Developed and implemented intervention plans for students with behavioral challenges.
• Coordinated with counselors, teachers, administrators, and parents to support student success.
• Monitored and evaluated intervention strategies to improve student outcomes.
• Analyzed student performance and behavioral data to identify trends and areas for improvement.
• Facilitated communication between staff, students, and families.
• Assisted in developing school policies and promoting a positive school culture.

Residential Correctional Officer at Hampden County Sheriff's Department

• Maintained order and security within the correctional facility by enforcing institutional policies and procedures.
• Supervised inmates during daily activities and ensured compliance with facility regulations.
• Managed conflicts and negotiated resolutions to prevent violence and maintain safety.
• Encouraged positive behavior and participation in educational and vocational programs.
• Prepared incident reports and documented inmate behavior as required.

Criminal Justice – Holyoke Community College

– Holyoke Police Department