Executive Director at Princeton Brain, Spine & Orthopedics (2019-10 – Present)
- Provide executive leadership for business and administrative operations across 14 office locations, supporting a multispecialty physician organization spanning neurosurgery, orthopedics, physiatry, chiropractic, physical therapy, and sports medicine.
- Own enterprise operational strategy and execution across clinical and nonclinical functions, aligning staffing, workflows, infrastructure, and resources with organizational growth and physician needs.
- Maintain executive oversight of P&L performance, practice-related expenditures, cost containment, vendor relationships, and financial decision support for operational and expansion initiatives.
- Lead strategic growth and market expansion efforts, including new office development, physician onboarding and integration, service-line expansion, and operational readiness for new markets.
- Direct payer strategy, insurance negotiations, credentialing operations, reimbursement initiatives, and third-party contracting across a complex specialty care environment.
- Partner with physician leadership on organizational planning, practice performance, operational priorities, and long-term growth while balancing provider effectiveness, patient access, and business requirements.
- Lead workforce strategy for clinical and nonclinical teams, including organizational structure, leadership accountability, performance management, staffing models, and development of standardized operating expectations.
- Build and implement policies, job guides, procedures, and cross-functional workflows that strengthen consistency, accountability, scalability, and operational performance across locations.
Director of Operations at Princeton Brain, Spine & Orthopedics (2017-03 – 2019-09)
- Directed multispecialty practice operations across seven primary offices and two satellite locations, with responsibility for nonclinical staff, operational performance, space utilization, and day-to-day administrative execution.
- Developed and implemented operational improvement plans and standardized workflows, policies, practices, procedures, and job guides to create greater consistency across a growing multisite organization.
Manager of Special Services & Business Development at Princeton Brain, Spine & Orthopedics (2015-05 – 2017-02)
- Led specialized Motor Vehicle and Workers' Compensation operations, including precertification, appeals, billing processes, and administrative support for complex reimbursement workflows.
- Supported business development and market growth through med-legal services, attorney relations, referral relationships, and expansion within specialized healthcare markets.
Surgical Administrator at Shore Orthopaedic Group (2013-09 – 2015-04)
Managed administrative operations for an orthopaedic surgeon's practice, including surgical scheduling, clinical clearances, patient coordination, team oversight, Motor Vehicle and Workers' Compensation precertification and billing, and attorney relations.
