Lynette Ciochini

I am a self starter With excellent organization skills. Versatile and quick learner.

Authorized to work in the US for any employer Work Experience

Customer Service Associate

Dollar General - Connecticut February 2020 to March 2021

The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets.

Lead Sales

Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager.

DUTIES AND ESSENTIAL JOB FUNCTIONS: * Provide superior customer service leadership; greet and assist customers.

Operate cash register and scanner to itemize and total customer s purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary. Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays. Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays.

Assist in implementation and maintenance of planograms. Open and close the store under specific direction of the Store Manager. Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence.

Order Filler

S&S Worldwide Inc. - Colchester, CT March 2022 to October 2023

Primary Duties

Orderfill

• Fills orders accurately picking items from shelves and bins while placing in shipping containers on the conveyor.
• Screens merchandise for damage and follows established procedures for reporting issues. Notes when backorders and cancels are approved and proceeds according to established guidelines.
• Ability to pack items neatly into proper size cartons putting heavier material in the bottom of the box. Wraps all liquid in plastic bags and seals them. Places label neatly and appropriately on carton.
• Verifies orders for quantity, colors, units of measure and completeness as required.
• Notifies Call Down person when merchandise is in a “stock out” position and needs to be replenished; notifies lead orderfiller when the wrong product is in a bin.
• Knowledge of all packing functions i.e. slow pack and self shipping.

Well trained on packsize machines to produce cardboard boxes for order filling.

I pay very close attention to detail and am very accurate. I wasn’t above doing the smaller tasks. Emptying trashes, sweeping etc and assisting management as needed.

Cashier

Scotties Frozen Custard - Colchester, CT 2009 to August 2019

Responsible for greeting customers and taking orders, Cash handling, Cleaning

,Demonstrated expertise at handling high volume calls and multitasking

Optometric Assistant

ProEye - Vernon, CT

July 2016 to January 2017

Duties include but not limited too, Patients an device preparation. Testing patients, I preform all tests on patients for full exams, Glaucoma, Age Related Macular Degeneration and Dry eye. Administrative duties, answering phones,

scheduling appointments, checking patients in. Vision tools an devices, I take pupillary distances for glasses, check in all prescriptions that arrive and dispense to the patient. Environment, I keep the environment clean. I am responsible for all exam rooms, work-up room, equipment an devices and all other general office cleaning.

Direct Care Aide

AVP, Inc - Chester, CT December 2015 to June 2016

Responsibilities

Develops, implements and evaluates individual service needs of Program participants, which promote independence and the achievement of individual outcomes as defined in their Individual Service Plan (ISP).

Responsible for the planning, development and implementation of Program activities.

Completes all paperwork necessary to maintain the Program's license. Completes paperwork, or arranges for the completion of logs and reports as required regarding the participant outcomes as defined in each ISP. Participates in the development of ISP's for all Program participants.

Provides personal care assistance as necessary in a safe and consistent manner.

Customer Service Associate

People's United Bank East Lyme - Waterford, CT 2011 to 2013

Assists in preparation of weekly and monthly inventory, tracking and other operational reports #Delivers accurate, quick and efficient customer service by performing standard debit, credit and product transactions while maintaining a balance between transaction time and customer need.

Performs the accurate balance of daily work and prepares required forms and various clerical work within bank procedures, policies and applicable regulations.

Data entry duties

Dante's Good Spirits - Colchester, CT 2007 to 2009

End of day reports

Cash handling

Worked closely with customers to ensure satisfaction was met

Customer Service Associate

Liberty Bank - East Hampton, CT 2005 to 2007

East Hampton, CT

Demonstrated ability to work as part of a team in a busy environment #Managed incoming calls, greeted and directed members of the community #Mail management and data entry duties

Cash on hand reports

Balancing ATM

I have a lot of job experience 

Education High school or equivalent

Skills: Customer Service,Team Member, Food Service, Fast Food, Food Prep, Clerical experience, Customer service, Cash handling, Cash register, Retail sales, Sales, Documentation review, Merchandising

Leadership, Order filling, Sending and receiving packages, Planograms