Lynette Jackson

Dynamic, results-driven Real Estate Professional and Leader with over 20 years of excellence in client relations, team development, and strategic operations. Leveraging a strong background in master-planned community sales and extensive retail executive leadership to drive volume, ensure contract compliance, and deliver stellar client satisfaction. A dedicated partner committed to helping a premier organization achieve its long-term growth and sales goals

Community Sales Manager at Insight Homes (2025-07 – 2026-05)

• Drafted, finalized, and executed legally binding purchase agreements and new construction contracts in strict compliance with corporate guidelines and state real estate regulations.
• Managed the end-to-end contract process, ensuring seamless coordination between buyers, lenders, construction supervisors, and corporate processing teams.
• Maintained an exceptional accuracy rate in structural option selections and contract documentation, eliminating costly construction errors and timeline delays.
• Served as the primary community brand ambassador, greeting prospective buyers and providing expert consultations on home designs, innovative building science, floor plans, and localized community amenities.
• Managed the community CRM database to capture leads, track buyer milestones, and execute targeted follow-up campaigns that converted prospects into buyers.

Community Sales Assistant at Insight Homes (2025-07 – 2026-05)

Promoted to Community Sales Manager

• Welcomed all model visitors with a high level of professionalism, establishing strong initial rapport and creating a welcoming sales environment.
• Scheduled model tours, coordinated appointments for the sales team, and maintained proactive communication with pipeline clients.
• Oversaw model cleanliness, community presentation, and inventory management for marketing and office collateral.

Real Estate Agent at First Coast Realty (2025-03 – 2025-07)

• Cultivated active client relationships, navigated regional market trends, and sharpened contract negotiation skills to successfully guide buyers and sellers through residential transactions.

Real Estate Agent at eXp Realty (2024-06 – 2025-03)

• Built a localized client base through proactive networking, open houses, and digital marketing strategies while managing transaction timelines.

Store Leader at PetSmart (2019-04 – 2025-07)

• Recruited to the Dover market specifically to restructure operations, organize logistics, and lead a underperforming team toward operational excellence.
• Recruited, hired, coached, and inspired a high-performing team of over 25 associates, conducting weekly one-on-one leadership development meetings.
• Analyzed complex P&L statements and operational data reports to implement strategic cost-saving measures and drive maximum profitability.
• Served as the Services Pet Training Captain for 15 regional stores, driving district-wide training sales and implementing successful revenue-generating programs.
• Fostered community relations by developing strategic partnerships with local animal shelters to maximize community outreach and drive store traffic.

Assistant Store Leader at PetSmart (2014-11 – 2019-04)

• Managed comprehensive store operations, including inventory control procedures, payroll processing, and asset protection.
• Collaborated with department heads to establish strategic plans, set sales goals, and resolve escalating customer experience issues with agility.

Executive Assistant Diploma – Katherine Gibbs Technical