Maggie Sanchez Las Vegas, NV 89103
Skills: Fishing For Prospects • Salesman • Customer Service • Data Entry • Adaptability • Critical Thinking • Problem Solving • Basic Math • Bilingual • Team Leadership • Time Management • Strong Work Ethics
Experience:
June 2025 - September 2025
InTouch Medical Marketing, Las Vegas, NV - Member Engagement Representative
- Managed Inbound and Outbound calls
- Managed members profiles
- Contacted members on behalf of health plans to schedule health assessment appointments
- Active Listening
- Empathy
- Provided prompt and courteous service and answered questions to resolve concerns
- Conducted test runs to iPhones and Androids in order to ensure that the member has a device that works properly for telehealth appointments
- Experienced in Salesforce, Equina, Doxy.me and Microsoft OneNote
March 2023 - April 2025
MGM Resorts International, Las Vegas, NV - BetMGM Corporate Brand Ambassador
- Fishing For Prospects
- Attract potential customers to sign up for the sports betting app
- Assist guests with any questions regarding the sports betting app and any inquiries on how the sign up process works
- Assist guests with questions related to the casino property while maintaining a professional and welcoming attitude
- Knowledgeable on various software programs such as Veridocs, Plee Customer Service, Patron Management, Back Office, Jarvis, Customer Service Management
May 2020 - October 2023
Precision Opinion, Las Vegas, NV - Market Research Associate
- Contacted people to conduct surveys about their experience with their health care providers in order to improve health care programs
- Data Collection and Entry
- Compiled, sorted and verified the accuracy of the data before it was entered
- Located and corrected data entry errors or reported them to supervisors
- Assisted with office projects
August 2005 - February 2020
Fry's Electronics, Las Vegas, NV - Software Sales Associate
- Consistently provided professional friendly guest service and heartfelt hospitality
- Maintained high standards of customer service during high volume and fast paced operations
- Addressed customer questions and concerns regarding prices and availability
- Promoted Fry's Electronics Credit Cards
- Assisted with shelf stocking responsibilities and organizing displays
- Kept the sales floor up to date with new merchandise
- Interacted with the customers by determining their needs persuaded them to purchase more
Education: 2002
- Bell High School
