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Malaya

Malaya

Customer Service Assistant - Mobile Services & Book Mobile

Talent
North CantonMember since August 15, 2026
Customer ServiceOrganizationArtPaintingCreative
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Customer ServiceOrganizationArtPaintingCreative

About

I am a creative and detail-oriented person with six years of experience in library services and community outreach.

My skills include: organization, customer service, program development and support, and administrative tasks. I have the ability to work collaboratively and also independently. I am experienced in Canva, Procreate, Microsoft Suite, Google Suite, and some Adobe applications.

Experience

Customer Service Assistant - Mobile Services & Book Mobile at Tuscarawas County Public Library System (2019-02 – Present)

  • Outreach services: pop-up libraries, book deliveries: school, home, and senior living, little free libraries, community events
  • Driving, operating, & library assistant on Mercedes Sprinter Book Mobile
  • Load and unload library vehicles by using lift
  • Signing up new library card customers
  • Sharing information about library resources and data bases
  • Speak with customers about late fees
  • Library programming - specifically pertaining to senior living facilities, senior centers, and assisted living facilities
  • Creating book displays to increase circulation of library materials
  • Answer day to day inquiries in person and over the phone
  • Reference and Circulation desk
  • Cargo
  • Communicating with teachers to put together teacher collections
  • Inputting, organizing, and alphabetizing student library card applications for all schools served under TCPL service district
  • Attend OLC workshops

Event Staff/ Wedding Venue Staff Member at Rivercrest Farms LLC Wedding Venue (2023-10 – 2025-11)

Set up and Clean up Crew, Day of event crew member

  • Clean tables and chairs
  • Follow map layout for table and chair arrangement in dining, dance, and bar areas
  • Set tables and place settings
  • Occasional decor setting
  • Polish glassware
  • Moving furniture to and from storage
  • Cleaning from previous event, trash pick up on the grounds, running trash to dumpster using golf cart/gator
  • Leaf blower
  • Back of house duties - filling water glasses, coolers, cutting wedding cake, anything to help make the day run smoother/background work
  • Gather dishes, silverware, glasses
  • Clean and disinfect all dinnerware
  • Organize racks to be ready for next morning set up
  • Box up food and desserts
  • Gather linens
  • Trash collection
  • Tear down decor
  • Close up responsibilities to shut down venue for the evening
  • Off season prep and reorganization
  • Organize decor room
  • Repaint fence and barn
  • Clean and polish hurricane candle glasses and candleabras

Gallery Attendant at Kent State University (2014 – 2019)

Student Work Study Program

  • Greet guests and explain the exhibit on display

Tutor for Art Classes at Kent State University (2014 – 2019)

Student Work Study Program

Graphic Design Student Worker at Kent State University (2014 – 2019)

Student Work Study Program

  • Created and edited print materials for the University using Adobe Suite

Gallery Attendant at University of Mount Union (2014 – 2019)

Student Work Study Program

  • Greet guests and explain the exhibit on display

Tutor for Art Classes at University of Mount Union (2014 – 2019)

Student Work Study Program

Education

BA in Studio Arts – Kent State University (2014 – 2019)

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