Malcolm Buie

Strong background in customer service, public interaction, and maintaining safe environments. Excellent observation skills, attention to detail, and ability to remain calm under pressure. Committed to protecting people and property while providing outstanding customer service. Authorized to work in the US for any employer.

Caregiver - Abcor Home Health, Inc. - Rockford, IL

• Ensure the safety and well-being of clients in their homes.
• Monitor clients for changes in condition and respond appropriately to emergencies.
• Assist clients with activities of daily living while maintaining dignity and professionalism.
• Document care provided and communicate important information to supervisors.
• Build trusting relationships with clients and their families.
• Follow company policies, safety procedures, and confidentiality requirements.
• Remain calm and make sound decisions during stressful situations.

Security - Burlinton Coat Factory - Naperville, IL

• Monitored store premises to maintain a safe and secure environment for customers and employees.
• Conducted loss prevention activities, including observing suspicious behavior and preventing theft.
• Patrolled assigned areas and responded to security concerns and incidents.
• Assisted with customer and employee safety issues while maintaining professionalism.
• Completed incident reports and communicated security concerns to management.
• Followed company policies and security procedures to reduce loss and maintain order.

Floor Attendant - Hard Rock Casino - Rockford, IL

• Assisted guests in a professional and courteous manner.
• Maintained a clean, safe, and welcoming environment.
• Followed company policies and security procedures.
• Worked effectively as part of a team in a fast-paced environment.

Customer Service Representative - Goodwill Industries - Lombard, IL

(2019-08 - 2021-09)

• Assisted customers in a professional and courteous manner.
• Maintained a clean, organized, and safe work environment.
• Resolved customer concerns calmly and professionally.
• Worked with team members to ensure daily operations ran safely and efficiently.
• Assisted with unloading, stocking, and organizing merchandise.

Cart Pusher - Walmart - Vicksburg, MS

(2012-02 - 2014-06)

• Maintained a safe parking lot by retrieving shopping carts and identifying hazards.
• Assisted customers with purchases and provided excellent customer service.
• Followed company safety procedures while working in all weather conditions.
• Helped maintain a secure and organized store exterior.

Maintenance Worker - McDonald's - Vicksburg, MS

(2009-04 - 2010-07)

• Maintained cleanliness and sanitation throughout the restaurant.
• Followed safety procedures while handling cleaning equipment and chemicals.
• Assisted management with maintaining a safe workplace.

Laborer - Vicksburg Military Park - Vicksburg, MS

(2008-05 - 2008-08)

• Maintained park grounds and public areas.
• Operated equipment safely.
• Assisted with maintaining clean and secure facilities.
• Worked independently and as part of a team.

CNA (Malcolm x) - Malcolm x college (2014-02 - 2016-05)

Computer Science (Hinds cc) - Hinds Community College (2009-01 - 2011-05)

Upper secondary education