Mandava Poornima
Certified Scrum Master | SAFe Practitioner | Agile Coach | Developer; Work Authorization: H4 EAD
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About
Results-driven IT professional with 14 years of experience, including 10 years as a Developer/Technical Lead and 4 years as a Scrum Master in enterprise Agile environments. Experienced in leading Agile teams, improving velocity, enhancing predictability, and driving cross-team coordination. Skilled in Scrum, SAFe, PI Planning, Sprint Planning, Backlog Refinement, Daily Scrum, Reviews, Retrospectives, Kanban, and Flow Optimization.
Proficient with Jira, Azure DevOps, VersionOne, and Confluence. Strong technical background in C#, .NET, ASP.NET, MVC, SQL Server, MySQL, REST APIs, Microservices, debugging, performance tuning, and enterprise application development. Able to remove impediments quickly, support engineering teams effectively, and maintain high delivery standards.
Passionate about team empowerment, continuous improvement, and enabling high-performing teams in remote, distributed, and fast-moving environment
Experience
Scrum Master - Wipro Technologies
- Applied SAFe principles, supporting PI Planning, System Demos, and ART-level coordination
- Facilitated SAFe PI Planning, aligning business priorities with team capacity and delivery timelines
- Improved backlog quality and grooming practices, increasing predictability
- Proactively removed impediments to ensure sprint goal achievement
- Implemented Jira dashboards and automated reporting, reducing manual reporting time
- Coordinated dependencies across 5 Agile teams, reducing delivery delays
- Provided transparent updates to Senior Leadership using agile metrics and dashboards
- Coached teams on Agile maturity, improving collaboration, ownership, and delivery consistency
- Partnered with Product Owners to refine user stories, acceptance criteria, and sprint goals
- Led Agile ceremonies - daily stand-ups, sprint planning, backlog refinement, retrospectives for multiple teams
- Awards & Recognition: Best Performance and Leader Award
- Awards & Recognition: Wall of Fame – Outstanding Scrum Master Leadership
Developer & Technical Lead - WIPRO Technologies
- Designed and developed enterprise applications using C#, .NET, ASP.NET, MVC, SQL Server, Web API, Xamarin and WCF
- Built and optimized REST APIs and backend services to improve system performance
- Led a team of developers, conducted code reviews, and enforced best practices and reduced defects count
- Improved database performance through query optimization to reduce response time
- Collaborated with QA and DevOps to streamline CI/CD pipelines
- Mentored junior developers and guided them in debugging, architecture, and coding standards
- Worked closely with business stakeholders to translate requirements into scalable technical solutions
- Integrated AppDynamics for analytics and crash reporting
- Wrote unit tests using NUnit to improve code coverage and quality
- Developed core modules including scheduling, clinical records, and billing systems
- Implemented service-layer business logic using WCF services
- Prepared design documentation and supported reverse engineering and UAT
- Performance Optimization - tuned backend services and SQL queries, reducing system downtime and improving throughput
- Awards & Recognition: Trailblazer Award
- Awards & Recognition: Star of the Month & Keystone Awards
- Awards & Recognition: Best Customer Satisfaction Award
- Awards & Recognition: Star of the Sprint & Certification of Achievement
Education
Master of Computer Applications ( MCA ) - Acharya Nagarjuna University, India (2009)
